Quote was fine. Responsive at first. Crew showed up in good time but they cut down half of the wrong tree. Owner knew exactly what tree, but he was away in another country, and a miscommunication resulted between him, and his crew. Then they came back next day and began working on correct tree, then stopped and abandoned the project. (They needed to find equipment?) Have not heard back for weeks despite many phone calls. At least they could have finished cutting down the wrong tree instead of leaving it like that. That would have been acceptable had they continued to communicate.