very not professional guys!.
They put new tiles in my shower. They put grout with holes. Everything did careless. We said them don't come back to continue. They asked me let them continue and they will fix everything. They came to fix grout, painting, install vanity properly. They did something whole day. Put like new grout just visible. We open water , take a shower today and grout which " was fixed" started to fell down like something soft and holes appeared again in the grout. Because it is NOT GOUT. IT IS SOFT CHEAP material.
I sent email to his manager. He does not care, does not answer because we paid already. NEVER pay before you will not use a shower at least one week to see what happen.
- Company Response
After careful review of everything mentioned by the customer all concerns were corrected and done the following day. After multiple attempts to contact the client by text email and vmail to assure that we will honour our responsibility to complete all the work. Sha-Monique Construction even made good in doing extras At no charge (change toilet repair drain in Kitchen and change lighting fixtures in bathroom) Thanks for the business