Smart Fix Appliance Repairs

Appliance Repair
Toronto ON M1J 3H8
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Appliance Repair
Smart Fix Appliance Repairs
Star Score
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96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Smart Fix Appliance Repairs

Average customer rating:
9.9 10 (24 reviews)

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Mary
Mary
1 review Toronto, ON
10/10

Washing Machine Repair

I required two repairs on my stacked washing machine dryer, the washing machine was squeaking and it was dripping from the top when not in use. Desmond was prompt in his response and came when he said he would to do the initial consultation. He was able to locate the parts through a distributor that had them in stock and when he returned with the parts required for the repairs he was running late, but did call me to let me know when he would be coming a bit later, which was appreciated. He was polite and left the laundry room tidy, even grabbing a broom to sweep it.

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Company Response

Thank you Mary for your kind remarks, I really want to also thank you for using Smart Fix Appliance Repairs after repairing any appliance whatever clean up required will be done. your appliance will be repaired as quick as possible and working environment left clean making sure you are satisfied. Thank you again.

christopher.robertson4
christopher.robertson4
2 reviews Toronto, ON
10/10

Dryer repair

Desmond got in touch within two minutes of my request to fix my dryer and had it fixed with 12 hours. Great friendly and professional service.

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Company Response

Thank you Chris for using Smart Fix Appliance Repairs it's within the company to come out and satisfy you by getting your appliance running in the shortest possible time, I'm glad you are happy with the service.

Joe
Joe
1 review Toronto, ON
10/10

Washer repair

Desmond from Smart Fix is professional, friendly, and extremely responsive. He quickly diagnosed the problem, explained the issues, got the parts, and had it up and running in just a couple of hours - on Christmas Eve. We’ve found our new repair guy.

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Company Response

Thank you Joe for using Smart Fix Appliance Repairs it's always a good feeling to know at the end of Repairs the customer is very satisfied....look forwarding to serving you in the future
Thanks
Desmond

Iva D.
Iva D.
1 review Toronto, ON
10/10

Dryer Repair

Quick response and same day service to fix our dryer. Desmond deduced what the problem was right away and serviced it promptly. He made sure it was in the same working condition as before and that we were satisfied before he left. Price and service were on point. Desmond is an honest professional. Would recommend.

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Company Response

Thank you for requesting Smart Fix Appliance Repairs always within to make sure the customers are satisfied glad you were.....my pleasure

Christian D.
Christian D.
1 review , ON
10/10

Fixing our washer

Desmond was AMAZING. His message response time is immediate, he arrived when he said he would (this never happens with repair professionals), he respected our home by wearing shoe covers, and he went above and beyond when explaining the issues with our washer and the solutions. We are grateful for his professionalism, expertise, and awesomeness! We highly recommend him.

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Company Response

Thanks Christian for your kind review, it's always a joy to satisfy every customer, I'm happy your washer issue was resolved so you can enjoy the use of it thanks again.

Owen
Owen
1 review Pickering, ON
10/10

Dryer repair

The guys from Smart fix came the same day (Sunday night) to fix my dryer. They needed a part and came back the next night and fixed the issue. They were very professional, on time, no hidden costs and figured out a way around my unique dryer set up. I would definitely use them again and highly recommend to anyone in need of any repair. Thanks again!!

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Company Response

Thank you Owen for allowing Smart Fix Appliance Repairs to come out and repair your appliance we strive to give quick and reliable repair at all times glad we met your expectations
Desmond

Natalie
Natalie
2 reviews Toronto, ON
8/10

Knowledgeable staff with a sense of urgency

Called Desmond to inquire about a washer issue in the afternoon, he made it to the property and repaired the issue the same evening. After running the diagnostic test he confirmed it was the spin motor issue. He was knowledgeable and came prepared with the replacement part. Very pleased with his service and the fact that he made it a priority to resolve the issue the same day.

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Company Response

Thank you Leila for your kind review, Smart Fix Appliance Repairs takes it as a priority to have your appliance repaired as quick as possible in order to minimize any inconveniences.
Desmond

beverbat
beverbat
3 reviews Toronto, ON
10/10

Upright freezer repair

We called this company largely because of the 99% approval rating on HomeStars, and we are very happy with the service provided. Desmond made a service call to our home, arrived within the stated time frame, diagnosed the problem and immediately ordered the necessary part. He returned promptly upon receipt of the part and completed the repair. His demeanour was polite and very professional. We would recommend him to our friends and family without hesitation. He can best be reached via text to the cellphone contact listed.

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Company Response

Thanks for choosing Smart Fix Appliance Repairs I'm please to have served you in repairing your freezer and look forward to offering the same level of professionalism in the future to you, your family and friends

Rebecca
Rebecca
1 review Toronto, ON
10/10

Dryer (no heat)

Desmond responded very quickly to my post on Homestars and was able to come service my dryer that night. He was very professional and friendly and made the repair seemless. The heat unit and thermostat had to be replaced in the dryer and he came with the parts required for our model. I would highly recommend Smart Fix Appliance for you next repair.

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Company Response

Thank you Rebecca, It's my Job to get the appliance working as quick as possible so you can have the use of your appliance thanks for supplying the info I requested making my job easier

Shahin
Shahin
1 review Toronto, ON
10/10

Appliances repairs

Desmond is great, knowledgeable, dedicated and very meticulous, simply put he is the best there is. Thank you very much Desmond.

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Company Response

Thank you Shahin for your kind review it's always within me to be meticulous so at the end of service the customer is satisfied thanks for choosing Smart Fix Appliance Service

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