they were so keen to install and prompt.
after that, don't respond to your calls, emails in due time.
take forever and several reminders to get back.
now when I have questions and my own concerns, their response was we dono't like to be disturbed . we will get back.
poorest after sales service.
lack of professionalism.
- Company Response
We honor your comment and we are sorry to hear that our explanation over email and in person during our revisit could not clear your mind.
It is a reality that nowadays the standard units are technology laden and once they replace old units it may bring confusion for some of our respected customers who are used to old units. We did our best to describe the new unit's performance providing enhanced efficiency and durability.
We are ready to change the unit's configuration and disable the enhanced features from your unit if you wish so. Looking forward to hear from you.