What started out as a major disaster in our basement with a frozen pipe turned into a beautiful basement remodel worth every penny! We love it! We decided to completely re-configure our basement after our burst pipe. We turned a dark and dingy basement into a warm family gathering place. Our project manager was Oliver and we sure hit the jackpot. Oliver was patient with us and communicated every step of the way. While there were some hiccups along with the way as there are in many projects, Oliver kept us informed and always made things right and the way we wanted them. Elizabeth was our design specialist and she helped us get it just like we always imagined it to be. Manuel was the one who really came in and worked on the details to get the job finished. He was very personable and great at his job.
The only reason that we didn't rate 6IX BASEMENTS 10 stars was the length of time that it took to get a finalized estimate and the length of time to get the project completed. As with all home improvement projects, we understand that things come up that prolong the process. But...what was supposed to be a 6 to 8 week project ended up taking almost 4 months. While we were getting nervous that the project wouldn't be finished in time for the holidays, Oliver really pulled through for us and helped to get it completed.
Just recently, I was reminded of the excellent service that Oliver provided for us. We had a warranty issue with a pipe and Oliver was at our house within 20 minute to see how he could help. Oliver got the plumber right over and we were fixed and ready to go within a couple of hours.
if we had other projects to complete in our home, we'd certainly give them another opportunity.