AA Stone

Tile & Stone Contractors
Richmond Hill ON L4B 2E9
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87%

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Reviews by rating (past 12 months)

Reviews for AA Stone

Average customer rating:
9.3 10 (15 reviews)

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Ashwin in Ottawa
Ashwin in Ottawa
1 review Richmond Hill, ON
0/10

Unprofessional, Aggressive, Unresponsive, Highly NOT Recommended

I found AA Stone online and hired them to replace my kitchen cabinetry, countertops, and backsplash. I don't usually write reviews but in this situation, I felt compelled to do so to ensure future customers are not treated in the same way as I was. I am VERY UNHAPPY with the end product as Andrew and his team missed an entire section under the cabinets and left it exposed which is a big eyesore. After repeated communications, they continued to refuse to complete this part of the job and refused to reimburse me. In the end I was forced to pay another contractor to complete the job I already paid AAStone to do. What was even more frustrating is Andrew became quite aggressive with me threatening legal action if I posted a negative review, and he started to send me different bills for work that was part of the original scope of work that I had already paid for. I've dealt with a lot of renovations in this business and I found Andrew and AAstone team to be the most UNPROFESSIONAL and AGGRESSIVE with customers I've ever experienced. I would HIGHLY RECOMMEND NOT to work with them and if you do, BUYER BEWARE.

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Katerina Atapina
Katerina Atapina
1 review Vaughan, ON
10/10

Kitchen installation and countertops and bar

Really nice show room and easy to pick materials . They installed kitchen and did countertops for the kitchen . They came and took measurements prepared drafts and explained different options . it was done and installed in 5 days. I would defiantly recommend them

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Darryl in Toronto
Darryl in Toronto
3 reviews Oakville, ON
10/10

Quartz counter install

Andrew was very professional and did an amazing job with my Quartz counter. The quality and attention to detail was impressive. I highly recommend them. I went with them instead of IKEAs install and couldn’t be happier. They came in $500 cheaper too for the exact same counter.

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larry
larry
1 review Mississauga, ON
10/10

Kitchen renovation - quartz countertop

Provided great advice and prompt service. Questions were answered via text or phone almost immediately.

From the time we picked our slab after visiting 4 different stores we had a fantastic install only 4 days later!

On site they were great, friendly with my three young kids and dog, worked around some typical Reno challenges and completed what seems to be a perfect install in about 4 hours. This includes a L shape kitchen with two cut outs and an island waterfall with a perfect bookmatch on a complicated slab. They were careful about tools and slabs in and out using moving blankets and cleaned up perfectly afterward.

I can’t imagine it gets better than this, price was very competitive as well considering the slab we choose. Highly recommend.

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Company Response

Thank you so much Larry

Happy C.
Happy C.
0 reviews Mississauga, ON
10/10

Kitchen countertop

The customer service was as exceptional as the end product. These guys raise the bar, so to speak.

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Company Response

Thank you so much

Alex
Alex
1 review Vaughan, ON
10/10

Kitchen countertop and backsplash

They installed a brand new quartz countertop and backsplash in our kitchen. The attention to detail and quality of the work was exceptional. I couldn't be happier with the result and I would recommend AA Stone to anyone who is interested in installing a new counter and backsplash in their kitchen.

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Company Response

Thank you so much

Rayanne in Toronto
Rayanne in Toronto
2 reviews Toronto, ON
10/10

Kitchen Countertop

AAstone was a referral to me by a contractor. They came over right away with many samples to choose from and were quick to complete the job. They were professional and courteous. They did an awesome job and they were a pleasure to deal with. Thanks guys!

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Company Response

Thank you so much for review Rayanne.

Dave (Toronto)
Dave (Toronto)
2 reviews Toronto, ON
10/10

Kitchen island Quartz countertop with waterfall sides

The team of Andrews at 'AA Stone' were outstanding to work with on our kitchen island. They were very responsive and gave me thoughtful advice while I was deciding between countertops. We ended up choosing a beautiful Quartz with natural marbling effects that Andrew recommended, which actually saved me money. The AA Stone team arrived on time and were very professional with the installation. They made the entire process effortless and the work they did is absolutely stunning. Both sides of the kitchen island have waterfalls - they matched the pattern perfectly and the edging / cornering of the island is completely seamless. We are very happy with the work.

If you are considering stone countertops call these guys - I wish every contractor had the same level of professionalism and skill AA Stone brought to my kitchen island.

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Company Response

Thank you so much Dave. We were glad to work with you.

danielleong1995
danielleong1995
1 review Mississauga, ON
10/10

Kitchen renovation.

Highly professional staff that took their time to explain to us in great detail about what materials would best be suited for the job.
The best kind of service is one that is honest and they definitely displayed that by suggesting materials based on our needs even if it means recommending a cheaper product.

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Company Response

Thank you so much for your review Daniel. We were glad to work with you

Elena
Elena
1 review Toronto, ON
10/10

6600

If you are looking for the quality and fast service, look no further. We are very satisfied with the guys.
Responsible, honest, good people. Our counter and the island look amazing. Thank you.

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Company Response

Thank you so much

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AA Stone

AA Stone is dedicated to manufacture and install a beautiful selection of Custom Kitchens cabinets, Refacing cabinets, Quartz, Marble, Granite, Porcelain countertops and Tiles as well. Our professional design and sales team will work with your vision of the style you want whether in the Traditional, Contemporary or Modern categories. ...
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