Gold Wing Renovations

Bathroom Renovation
Hamilton ON L8E 0C5
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Bathroom Renovation
Gold Wing Renovations
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86%

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Reviews by rating (past 12 months)

Reviews for Gold Wing Renovations

Average customer rating:
9.2 10 (12 reviews)

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Brock
Brock
1 review Hamilton, ON
9/10

Basement renovation.

Goldwing completed a complete basement renovation for me. The quality of the work was great. They followed through on my warranty claim without any issues or questions asked. There were some issues with the timing of the work being completed on schedule however Jorge did cover the extra costs associated with that which is as helpful. Beyond the time line my only other issue would be communication. Sometimes t was difficult to get a reply or hear back but all in all I have a very nice basement apartment. Thanks Goldwing

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Company Response

Thank you Brock. it was such a pleasure working for you and getting that basement apartment up and running. Even though we had some delays that made the time line a little extra then the due date. It's great to have clients that understand and are still happy in the end :)

giannuzzi
giannuzzi
0 reviews Hamilton, ON
10/10

finished Basement

The quality of craftsmanship is exceptional, they definitely exceeded my expectations.
Jorge from Goldwing was very professional, friendly, punctual, and his communication skills are a 10/10 (A+).
Jorge also made sure that our basement was completed to our satisfaction, on time and within our budget.

We were exceptionally happy because the project was finished earlier than expected and they even added a few extra touches in the bathroom that were not in the contract to make it complete.

Over all excellent work and professionalism I recommend Gold wing to anyone.

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Company Response

Thank you Greg. It was a pleasure working for you and you're family. We look forward to working with you guys again:)

Blore F.
Blore F.
0 reviews Hamilton, ON
10/10

Bathroom Renovation and Flooring Install

Jorge and his crew came in and laid flooring in all our bedrooms and completely redid our main bathroom. Very efficient and clean work, and we were completely satisfied with the work. 100% would use him again.

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Company Response

Thank you Mr. Blore. its was a real pleasure to complete the Reno's need for and you're family. looking forward to the next one :)

Erin
Erin
1 review Hamilton, ON
2/10

Bathroom Renovation

Jorge and his team (father and brother ) renovated my main floor bathroom last summer (2018). I really hesitated writing this review because I wanted to move on and figured I could fix the things I wasn’t happy with on my own, however every time I walk into my bathroom I can’t help but notice the lack of detail that went in to finishing the renovation. I also now realize my husband and I can't fix the issues on our own and feel upset. The grout in my shower was not done properly as there is grout missing in the tile work, the caulking done around my bathtub and toilet does not look professional and is uneven (the caulking that was in my old bathroom looked much better), and the light fixture above my vanity isn’t centered properly. I should of had the lighting corrected at the time but was told by Jorge's dad this could not be done (ridiculous). A few months after the renovation the tub settled and the caulking between the tub and floor had separated. I contacted Goldwing in March of 2019 to see if they could come and redo the caulking around that area and the toilet. I enclosed photos and an email, followed up twice and never received a reply or call back which was very frustrating. We barley saw Jorge throughout the renovation and he sen't his mother and father to collect the money at the end, not bothering to come for a final walk through with us as we had been promised. My husband and I saved for this renovation and ultimately went with Jorge because of his personality and reviews but are very disappointed and I would not recommend this company. Aside from the negative experience we had I will say I love the tile that was picked for the shower and the vanity we got from the supplier Jorge set us up with is very good quality.

1 of 1 people found this review helpful.
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Company Response

Hello Erin,
This is Jorge with Gold Wing and I would be more than happy to address your concerns via this forum although ideally in person.
Gold Wing Renovations values your business as we know that future business is dependant on how we conduct ourselves today and we're always open to feedback as it allows us to strengthen the customer experience going forward.
We're a fully licensed and insured contractor with one of the best warranties in the industry and we pride ourselves in being transparent and mindful when communicating with homeowners so that they're able to make the most informed decisions about their renovation project.
In this instance, I really do believe we have a misunderstanding. We don't doubt that you reached out but we also had unforeseen absences with some admin staff that may have allowed for your concerns to go unanswered.
Erin, we're committed to resolving this with you and are ready to have a discussion at your convenience. Looking forward to hearing from you, Jorge

Carmichael in Burlington
Carmichael in Burlington
2 reviews Burlington, ON
10/10

Kitchen

Words truly cannot express how happy I am with the work Gold Wing Renovations did for us with our kitchen. Jorge and his crew went above and beyond to ensure our renovation went smoothly. Everyone was incredibly professional, helpful and friendly. Not only is Gold Wing Renovations amazing to work with, their attention to detail and work is flawless. Even after our renovation was over, Jorge made time to come back and check in on his work and make sure we were still happy with it. Their customer service is outstanding! Thank you so very much Jorge and Gold Wing Renovations! We would highly recommend this company - you will not be disappointed! We can't wait to work on our next reno project with them!

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Company Response

Thank you for your trust in our company! We're happy to hear that and look forward to working with you again :)

Jeff W.
Jeff W.
1 review Hamilton, ON
10/10

Kitchen Renovation

We worked with Gold Wing this past winter. We had lofty goals (a new kitchen) and a tight timeline. With a baby on the way we told Jorge we needed this renovation to be done in under two months and for it to be as noninvasive as possible. Jorge didn't balk at the task, he quoted us six weeks and we were on our way.

Jorge's team was professional throughout. They went above and beyond and were an absolute joy to work with. The kitchen turned out better than we could have imagined. They tore everything down to the studs and built it all back up again.

We will definitely be using Gold Wing for our next renovation.

1 of 1 people found this review helpful.
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Company Response

Thank you Jeff! You're family was such a pleasure to work with. Our Team is looking forward to the next one! Mama needs her new spa bathroom :)
Gold Wing Renovations

mike
mike
1 review Hannon, ON
10/10

main floor renovation.

We had Jorge and his team at our house doing a main floor renovation and couldn't ask for better service. Great workmanship by all and very professional and on time!

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Company Response

Thank You Mike!

It was our pleasure and we look forward to building that dream basement of yours :)
Gold Wing Renovations

Theresa a.
Theresa a.
1 review , ON
10/10

Main floor complete renovation

Jorge was wonderful to deal with from the first time he entered our home until the job was completed.
His passion and excitement about his work is contagious. Jorge delivered on everything that we had discussed. He made sure every detail was taken care of. As the company slogan states “..we take your investment under our wing” that is exactly what Jorge and his team did with our home. We consider Jorge a good friend.
Thank you Jorge, our home is absolutely beautiful. We love it.
A special thanks to Olga for her kindness and special touches.

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Company Response

Thank you Theresa. Yes Olga is one of kind :)

Mary a.
Mary a.
1 review Hamilton, ON
10/10

Bathroom renovation

We were very pleased with their overall design and work. They did an excellent job!

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Company Response

Thank You Marry!!!!

It was our pleasure and look forward to working for you again !!!!!
Gold Wing Renovations

Karime L.
Karime L.
1 review Hamilton, ON
10/10

Kitchen Reno

We are very pleased with the work done at our home. Gold Wing Renovations is an excellent company that strives to fully satisfy. They listened to our desires and made sure to explain all possible options and limitations that could lie ahead. They have a trustworthy, courteous and hardworking group of craftsman. The job was so well done by wonderful people. They were efficient, diligent and hardworking. The professionalism expended by you and your Team reflects well on your company. The end was everything and more than We were hoping for.

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Company Response

Thank you karime. It was our pleasure to work with you. I'm glad we kept the exposed brick wall! Such a great touch to the final product. Look forward to the next project :)
Gold Wing Renovations

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gold Wing Renovations

Gold Wing Renovations sees trust as a representation of two primary factors – integrity and performance. Integrity includes respect, ethics, and intent, while performance speaks to a company’s track record when it comes to executing ideas, accomplishing feats, and delivering results. It is our commitment to show how we will ...
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