At Your Doorstep

Paint & Wallpaper Contractors
Whitby ON L1M 1K8
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HomeStars  >  Paint & Wallpaper Contractors in Woodbridge  >  At Your Doorstep   >  Bedroom painting - trim, doors and walls
PH
PH
1 review Toronto, ON
0/10

Bedroom painting - trim, doors and walls

Paint & Wallpaper Contractors review in Toronto

Update - Lewis and Russ used an oil based primer which they then painted over with latex. Months later the room still has a toxic smell and no one can sleep in there. This is both shocking and unacceptable. I have now read multiple articles about oil based primers which say that they should be left to offgas up to 30 days (!) before painting over the oil base or the VOCs are locked in (despite what the paint can may say). Being professional painters, I would expect Lewis and Russ to know this and allow proper drying time to protect their customer from these damaging toxins. Since the room is no longer liveable, zero stars.

Approximate cost of services:
$600.00
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Company Response

Thank you! We only use the best products for our customers! We treat everyone as if it was our own home. We have communicated with you and your family directly regarding your concern as we would like to come
By and resolve this problem. We are still waiting for your call. Let us know what day and time works for you!

At Your Doorstep Team.

Previous versions of this review:

PH
PH
1 review Toronto, ON
5/10

Bedroom painting - trim, doors and walls

Paint & Wallpaper Contractors review in Toronto

Lewis and Russ did a great job at our home. They promptly replied to all questions from start to finish if the engagement. They kept in touch to notify me of traffic delays on the date of the painting. They cleaned up thoroughly. All together, they were very pleasant to deal with throughout the job. Thank you!
Update - while all of the above is true, Lewis and Russ used an oil based primer over wallpaper residue which they said prevents issues you can face with latex paint. However, it is now about two months later and the offgassing of the oil primer makes the bedroom unliveable. I wish they had told us about this before doing this. They have offered to put us in touch with the paint manufacturer but this does not resolve the toxic smelling odor issue. I can only hope it will eventually fade.

Approximate cost of services:
$600.00