The Boiler Shoppe

Heating & Air Conditioning
Mississauga ON L5L 5X9
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91%

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Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for The Boiler Shoppe

Average customer rating:
9.5 10 (66 reviews)

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Steven
Steven
0 reviews Toronto, ON
10/10

Flawless Ductless AC Installation

I was looking for a company with good experience with ductless AC installation which is less common than traditional forced air AC. Quick and courteous installation. Excellent workmanship.

Approximate cost of services:
$4,600.00
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Company Response

Thank you soo very much for your review, on behalf of everyone at the Boiler Shoppe, thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Ductless Air Conditioner Unit

Prompt response during crushing July heatwave. Next day installation of top brand by very experienced crew followed by thorough cleanup and disposal of old unit. Very pleased.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for such a wonderful review! It was a pleasure doing business with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Mitsubishi heat pump

One of the best crews Ive seen. They were quick, clean and super efficient. I would recommend them to anyone who needs a heat pump installed.

Approximate cost of services:
$6,000.00
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Company Response

Thank you soo very much for your review, on behalf of everyone at the Boiler Shoppe, thank you!

Karen from Toronto
Karen from Toronto
4 reviews Toronto, ON
9/10

Ductless AC install

I contacted Patrick for a quote and was pleased that an install could be done within 2 weeks. The company was good about answering my questions and concerns in advance. The price was comparable to other companies. The installers Ahmad and Khalil were very respectful and professional. Install only took 2 1/2 hrs.
My only complaint is the lack of cleanup. There was a bit of a mess in the basement and 3rd fl. which I had to vacuume.
I am happy with the new unit and would recommend working with The Boiler Shoppe.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Karen for the review, I'm sorry to hear that our clean-up of the installation was not to your satisfaction. I know we always try to do our best, however, we shall try to be more mindful in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioning

I replaced an old ductless unit with a 'Mr Slim' for my upstairs bedrooms and increased the efficiency of cooling for my home by adding a 'Mr Slim' on the main floor.
The service was professionally executed. I am very pleased with the results.
Thank you.

Approximate cost of services:
$12,000.00
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Company Response

On behalf of everyone here at the Boiler Shoppe, thank you for such a kind review.

Richard N.
Richard N.
3 reviews Toronto, ON
10/10

New Combination Boiler

Moved into an old house last winter. Ongoing very slight smell of natural gas. Long story short, Enbridge found no leak in the line and concluded there was a slight leak in the boiler somewhere. Boiler was old and run down and needed replacing. Had a few companies in to assess the situation and recommend solutions. All three companies recommended the same type of combination boiler. The Boiler Shoppe and another company's price were both competitive, but the Boiler Shoppe's was a bit better and their explanation of what would be done was more thorough. The third company's quote was double that of the others. It was the first company we had received a quote from. I sure am glad we kept looking and found the Boiler Shoppe. Saved a load of money for the exact same system and their installation was done on time and everything is working properly. No more smell of gas, the house is heating fine and the hot water is working great too. Everybody was professional and friendly. They did a great job and I wouldn't hesitate to recommend.

Approximate cost of services:
$9,200.00
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Company Response

Hello Richard! Thank you for the review! We are so happy to hear about your satisfaction with our services.

Perry caicco
Perry caicco
0 reviews Toronto, ON
10/10

Clean, Efficient Service

Knowledgable sales person; respectful, efficient installers; and great overall communication. Also very clean. Highly recommended.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Mr. Caicco for this kind review, it was really nice to do business with you. Thank you for choosing The Boiler Shoppe

Peter
Peter
0 reviews Toronto, ON
9/10

Boiler Replacement

In early December we discovered that our existing 30 year old boiler needed repairs. We reached out to Ricardo and his team and on inspection they advised that the most cost efficient approach was to replace the boiler. With cold weather coming they moved quickly and by Dec 15th they had completed installing a state of the art Viessmann high efficiency Condensing Boiler. The installation was done with minimal disruption and included professional repair of the dry wall cuts required to run the new intake and exhaust vents.

The Viessmann boiler was a great choice. The system allows us to configure the boiler temperatures and ramping to the specific needs of our house, a huge boon as our house still has the original cast iron radiators and pipes, and which used to make loud banging noises as they expanded when the old boiler came on. The new configured system is silent and we no longer have to worry about accidently touching the over hot radiators.

All in all a good job. Thank you to Ricardo and team!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Peter! Thank you for the review! We are so happy to hear about your satisfaction with our services.

David
David
0 reviews Toronto, ON
10/10

Boiler installation

The Boiler Shoppe know their stuff! They are very professional and competent. Most of all appreciate that they prioritized and completed our job quickly since it was the middle of an especially cold January. Thanks Ricardo, Josh and Camilo!

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much David for this kind review, it was really nice to do business with you. We are very proud of all of our team members who are exceptional service. We're glad to hear you had a great experience with us! Thank you for choosing The Boiler Shoppe

Simon in Toronto
Simon in Toronto
3 reviews Mississauga, ON
2/10

Heat Pump Installation

Terrible experience with this company- I was assured I was dealing with ‘engineers not salesmen’, but the wiring was not even done to code and we had countless issues along the way. The worst part is, we even found in the installation manual that they sent us, that the wiring used was improper and they must have just hoped we wouldn’t noticed. Furthermore, no outdoor casing was used on any of the outdoor wiring, the unit was off-level, etc. All that being said, they did fix the initial issues once we had an electrical inspector come by to affirm the work was not to code. Though it does concern me- how many homes have they wired with the wrong size of wiring?

I wouldn’t have written a bad review if the story ended there. Our heat pumps started making terrible noises soon after installation- we called the boiler Shoppe to send someone to check on the problem. The technician simply turned our heat pumps to fan mode and said it was fixed- as soon as we started using heat & AC again it came back. Not only that, the engineers recommended we install the unit right above our bed, because these machines are supposed to be so quiet. I’ve been chasing them to come fix the issue and they eventually went completely unresponsive after not showing up one day.

This company charged more than the average installer but I thought they would show better quality work. Not recommended.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Simon,

We apologize that you viewed our service as a negative experience, and we want to do our best to reconcile any issues with our company that you may have experienced. We always do our best to send different technicians during the calls, to assure there is a fresh opinion on every matter. During the various visits, no abnormal or loud noises were detected by our technicians, and as a result, we weren’t able to fix the issues you encountered. We always take these kinds of reports seriously.

During the home inspection, the ESA (Electrical System Authority) inspector was able to find existing wiring that was defective. Upon finding this defective wiring, we did our best to fix this issue at no extra cost, and took immediate action for the safety of your home and to match the quality of our work. With understanding there was an issue with the wiring itself, the unit provided heating and cooling throughout this process. As with every job we receive, we try our best to maintain a clear and transparent line of communication with our clients until the conclusion of our contracts.

We would be happy to discuss this further with you to help resolve this issue. Please contact us at 416-241-9093 at your earliest convenience so we can set a new inspection to resolve any pending issues that you may still be experiencing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Boiler Shoppe

We provide 24x7 service for all your household and business HVAC and Pump needs. The Boiler Shoppe installs products with longevity in mind. This statement might seem peculiar to some; however, we know from experience that with the correct infrastructure and installation, products will perform at optimal efficiency to deliver long service life.

We can ensure this level of quality, as we have close relationships with all the manufactures that we represent. This helps expedite warranty claims and ensure our customers receive the absolute best in class product solutions. We also offer a comprehensive maintenance plan that best suits the appliance and your home comfort needs.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
SERVICES
Maintenance, Repair, Installations
BRANDS
Amana, Armstrong, Bosch, Camus Hydronics, Daikin, Ecobee, EverRest Extreme Comfort, GeneralAire, Goodman, Mitsubishi Electric, NTI Boilers, Rheem, Superior Pump, vänEE, Viessmann
WEBSITE
https://www.theboilershoppe.ca
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