Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Nordik Windows And Doors

Average customer rating:
8.2 10 (600 reviews)

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K in Markham
K in Markham
0 reviews Markham, ON
10/10

Window Installation

Alex and his team did a great installation job. My kitchen window was next to built in shelves and they trimmed it perfectly. They replaced all my windows in one day and left everything neat and tidy.

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Company Response

Thanks for the great review K!

Mike in Gravenhurst
Mike in Gravenhurst
0 reviews Bracebridge, ON
6/10

Unreasonable wait time for doors

We ordered Doors and Windows from this company in June. We got our windows in August. We like the windows they worked well and are a very nice addition to our home. However, our doors are still not even in the Q for delivery and install. 1 large dbl full glass, one single and one for our bedroom balcony full window. After trying to get answers for 3 weeks I was finally told two days ago I would not receive my doors until March 2022 !! That is almost a full 9 months after we signed for the deal for doors and windows. Originally we we were told Oct or Nov. I could live with that as I understand that covid has messed things up, but 9 months for doors?? This is unreasonable. i have a leaky door i now have to plastic up for winter. Had i known i would have went elsewhere for the doors. I now work in the industry for a custom home builder. Our customers wait times are 16 weeks because of covid .. Typically its 12 weeks. I do not understand what the real reason for the hold up of 9 months but we were told its covid and im not buying it. This product is supposed to be made in Canada and I was promised Nov. I am not a happy customer..

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Company Response

Hi Mike, the real reason for the delays is that there are many different factors working against us at this time making it difficult for us to keep to our originally communicated timeframes for doors. These are challenges that we are currently working through and we appreciate and understand that you are waiting. We are waiting too. We would love to be installing your beautiful new door right now as originally planned but due to extenuating circumstances outside of our control we cannot. We very much look forward to installing your door and will notify you of any changes in the timeframes and also of course when it is ready to be installed.

Jas S.
Jas S.
4 reviews Hamilton, ON
10/10

Great window plus great service

The seals of which went bad on a 30-year old casement window on one of our bedrooms. Nordik suggested a casement window that had two smaller casements on either side of a larger centre pane than was on the original window. This was a great suggestion that has transformed the room in terms of brightness and the ability to see the outside world. The staff that I dealt with were all courteous, friendly, and professional. The installation crew did a really nice job. We are at the three month stage and we still love the window!! The window is well constructed and easy to operate.

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Company Response

Hi Jas! That's great to hear that the new window has had such a positive impact on your home. Thank you for choosing Nordik for your window replacement, we hope to work with you again on your next project.

Al from Newmarket
Al from Newmarket
1 review Newmarket, ON
10/10

Patio doors and windows

Ryan was super helpful and very informative. He was in contact with us within minutes of requesting a quote to set up an appointment. He showed up on time, was very polite and super friendly and answered all our questions and we settled on a price that seemed reasonable and fair. Very happy so far and can’t wait for the final installation to be completed.

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Company Response

Thanks Al, we can't wait to get out there and finish your install as well. Appreciate the kind words!

Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
3/10

Door installation

Ordered and paid deposit in Feb 2021. Was told 8-12 weeks, which we were fine with. The end of July still no word on the install, and nothing from the sales rep. I reached out and the rep told me the delay was due to the lumber shortage (for a steel door). Finally got an install date of Aug 18. Was called an hour before the install time and told it was cancelled. When finally installed, they drilled a hole in the door surround, making it open to rain, wind, snow. The door itself is very nice, the only reason I gave it a 3 for satisfaction, other than that, the customer service is terrible.

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Company Response

Thank you for taking the time to share your experience, we're sorry that it did not go smoothly. If there are any outstanding issues that either need repairs or reordering please get in touch with our service department so they can take the appropriate action to resolve this for you.

Brad
Brad
0 reviews Mississauga, ON
10/10

Window Replacement

The installers were courteous, kind, and professional. They worked around our busy household and were considerate of our personal workspaces. From the initial sales call to the finished product we were thoroughly impressed with this purchase. And we love the window! I will recommend Nordik Windows and Doors to family and friends.

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Company Response

Thanks Brad, we really appreciate it!

Alan in Kitchener
Alan in Kitchener
0 reviews Newmarket, ON
10/10

New front door with installation

Ryan at Nordik helped get us a unique front door, and Alex and team did a great job installing it. Very happy with our new door! So glad we got this done.

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Company Response

Thanks for the great comments Alan!

RvDC6891
RvDC6891
0 reviews Bowmanville, ON
10/10

Windows replaced

Honestly, relieved Nordik came thru and replaced an incorrectly installed window. Both installs, have been seamless and impressed by their workmanship.

Thanks Nordik! Faith restored and beautiful install of windows!

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Company Response

Hey RvDc, thanks for the great review. We're thankful for the opportunity to win back your trust in us.

Private User
Private User
Private User reviews Bowmanville, ON
10/10

Sliding down

The installation went smoothly, the guys worked efficiently and effectively. They ensured to clean up after themselves and went through all the details of the door before they left. Excellent job!

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Company Response

Hey thanks for the great review, we're so please to hear that your installation went smoothly.

Addy in Richmond Hill
Addy in Richmond Hill
0 reviews Uxbridge, ON
0/10

7 months and still waiting

We decided to redo all our windows and 3 patio doors. Signed the contract on March 8th 21. We were told 2-3 months for installation. They assumed we wanted standard patio doors even though they came out to measure. We were told that when they came back to remeasure a month later that it wouldn't change the time line.

Fast forward end of June, all windows got replaced but no doors. No time line on the doors that are suppose to be made in house.

Less than a month later and some screens need to be replaced because they don't fit properly. They take them back to the shop and they lose them. Take until middle of September to get that issue fixed. Still no patio doors.

Get a message that patio doors will be installed Oct 1st. Get a phone call the morning of Oct 1st that the doors aren't ready with no time frame. Been waiting ever since for a manager to call ..... Still waiting

Spend your money on a small company that actually care about their customers. You'll pay less and get Andrews

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Company Response

Hello Addy, thank you for bringing your concerns to our attention. Both we and our suppliers are unfortunately working through a time of high demand for materials and logistical challenges affecting our ability to deliver doors in the timelines we initially thought possible. We are fully committed to completing your installation as soon as we receive the patio doors from the manufacturer and we apologize for the delays.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

For over 35 years, Nordik Windows and it's partner companies have been providing the complete customer experience - we manufacture, we install, we service and we back up everything we do with one of the most comprehensive warranties in the industry.

We Manufacture.
We Sell.
We Install.
We Service.
We are one of Canada's largest and fastest growing window and door replacement companies because we provide a complete, worry-free experience.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Windows Our own Nordik brand mPVC windows are Energy Star® rated and have been specifically designed for the Canadian climate. Doors Our doors are modern and fully customizable. They are 100% Canadian made and are covered by our industry leading Nordik Warranty.
SPECIALITIES
We Manufacture. We Sell. We Install. We Service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive—it covers products, installation and service. No excuses, no exemptions and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.