Nordik Windows And Doors

I must say that I am very impressed with our experience thus far with Nordik. Everyone has been very personable and informative. A special mention goes directly to our Sales Consultant - Miguel. From the moment Miguel contacted us we immediately felt as though we were being well looked after. Miguel's level of professionalism and integrity is top tier. The process of contracting for a double fibreglass front door took a bit of time but only because Miguel wanted to ensure that we were happy and satisfied. When we had questions or needed guidance on certain things that Miguel was not aware of, he made sure to find the answers promptly and/or arranged for us to meet with individuals within the organization (thanks Jon, thanks Silvia) that could provide the answers we were looking for. Miguel guided us through the process and always returned our calls or texts within set timeframes and we were never left hanging.

We honestly felt as though we were treated like family; and not the second cousin once removed either! What a refreshing experience thus far. We are looking forward to the installation of our new front doors and feel confident with the Nordik team that we have interacted with. We hope to not have to require it, but the 25-year parts and labour (no fine print) warranty is also a game changer. Stay tuned for the installation process and the final product review!

Berkay came to repair some minor issues and was polite and efficient. Asked if there were any other issues he could assist with.

Dealing with Nordik windows and doors made everything so easy. From the first hello to the last good bye we were met with kindness. We felt like part of a family. I recommend them to the fullest. Get it done right and don't worry about it again.

From technician Berkay 's excellent job and great communication we feel secure and dependable with Nordic windows and doors.

Order took longer than advised. Poor workmanship, damaged our supplied door hardware on installation & was all subcontracted contrary to what sales person told us about company. Doors were supposed to be white but are pale blue. One door is the wrong panel style & doesn't match front door. Sales rep advised immediately on install day NOV 15 & all he did was delay after delay about a resolution that he claimed he was working on (with management) to only finally send a tech APR 3 to investigate the issues. So he actually didn't do anything as claimed & WHY SO LONG delay for tech?? Would post pictures here, but too many to upload. Will post them later. We have been advised about some minor deficiencies that will be fixed by sub, but major issue about colour must be addressed first so that proper color exterior trim is replaced. Very disappointed!!!!

Working with Nordik was a great experience. Our sales rep, Levi, was fantastic! A nice guy but also helpful as we replaced all of our windows and selected a new front door. He made us aware of rebates and made it easy to make sure that happened. He gently made suggestions that were helpful to us. We were very happy with the price and we love the windows. The installers were also great... friendly, worked very hard, and cleaned up after themselves. Levi and installers also helped with a couple last minute requests too.. they were very accommodating. All in all we are so happy with the windows, got the rebate just as Levi said, and had a really positive experience with Nordik!

Needed a new window put in before our Reno began. From start to finish Nordik was amazing! Miguel our salesperson was great and took into consideration our timeframe. They kept us up to date every step of the way. The installer was great and very professional! Will definitely call them again for any other windows!

Nordik provided excellent and determined effort to get the proper replacement part for our front door from the manufacturer. Berkay was the technician who was to our place several times until we finally got the part that could be retrofitted to our door. It was always service with a smile and in the end a job well done. Work was done under manufacturers warranty.

Jeff was prompt and professional when we got together and reviewed replacing our 2 patio doorways. I am grateful for his help and knowledge, and we proceeded to arrange the work; he made it quite easy. We are looking forward to the finished product!!

From Jen's (sales) visit, to booking, to installation, and soon their first replacement visit for something minor, it has been seamless and effortless on my end. I really appreciate the thought behind such a wonderful team. Thank you Nordik!