- Approximate cost of services:
- $15,000.00
Exceptional Basement Renovation by Golden Horse SHU Living Inc.
Thank you for the kind words. We truly enjoyed working on your basement, you were very hospitable through out the process. You and your wife have great design sense and look forward to working on any other future projects on your beautiful home.
We're thrilled to hear that our work has met your expectations and that you are satisfied with the outcome. Your words of appreciation mean a lot to us, and they reinforce our commitment to delivering exceptional service and craftsmanship. We are grateful for the opportunity to contribute to the transformation of your space, and we are here to assist you with any future renovation needs.
Hi there, thank you for your kind words and appreciation for the work that was completed. We had an a amazing experience performing work for you. You were very quick and decisive with the products you wanted and always paid us on time. Look forward to doing future projects with you.
Sorry you had a bad experience but posting a review without your name or the address where the work was performed looks very silly on your part, next time you want to post a fraudulent review please reveal your identity. We are a honest and reputable company and take pride in customer satisfaction and the work being performed. Thanks for the fake review
Trusted this team: they let us down badly.
We would like to address your recent review regarding the renovation services. We appreciate your feedback and understand your concerns regarding the completion of the project and the resulting issues you faced. However, we would like to shed light on certain aspects of the situation that we believe are important for a fair assessment.
Firstly, we apologize for any inconvenience caused during the renovation process. Our team aims to deliver high-quality results within the estimated timeframe provided. However, it is crucial to note that the timely completion of any project heavily relies on the cooperation and adherence to contractual agreements from both parties involved.
As per our records, it appears that payment for the services rendered was not made in a timely manner, and there were instances where the full bill was completely disregarded. It is important to highlight that this significantly impacted the progress of the project, causing delays and limitations in the availability of necessary resources. Moreover, our team's absence during certain periods may have been a result of the financial constraints imposed by the unpaid invoices.
Regarding the quality of the work, we deeply regret any subpar outcomes that you experienced. However, our records show completion of units according to the contract. All of the work completed here was under your direction. it is important to note that our team works diligently to ensure high standards of craftsmanship and attention to detail. In situations where issues arise, we have processes in place to rectify them promptly, provided that all contractual obligations are met.
We understand that the state of the project and the resulting consequences were distressing for you. However, it is essential to consider the role that actions, such as the delayed payments and failure to settle the full bill, played in the overall situation. These factors can significantly hinder progress, impact resource allocation, and impede the ability to meet project deadlines.
We genuinely appreciate your feedback, as it helps us improve our services and address any potential shortcomings. We would like to offer our assistance in resolving any outstanding concerns and finding an amicable solution. Please reach out to our customer support team, and we will be more than happy to work towards a resolution.
Thank you for bringing your concerns to our attention. We value your feedback and hope to have the opportunity to address any outstanding issues.
Best regards,
GHSL INC.
While located in Mississauga, Ontario Golden Horse Shu Living Inc. offers our renovation services all over the GTA even covering the Niagara region. We are a family run business, strongly committed to providing a high quality of craftsmanship and customer service to each and every customer, no matter the size of the job. Over eighty percent of our business is from repeat and referral customers. This success stems, in part, from the reputation GHSL Inc. has built over the past 3 years in business.
While other companies may send their representatives to your home, the owners of Golden Horse Shu Living Inc. personally estimates each job and works side-by-side with you on every aspect of your project from start to finish. We are a start to finish company we will get your work done in a timely manner and minimize any down time that may occur during your project.
Golden Horse Shu Living Inc. licensed and for your protection we carry both liability and WSIB for all of our workers and employees. Our Company stand behind all work performed and backs all projects with a full 1 year warranty.
GHSL Inc. offers comprehensive remodeling services and is dedicated to ensuring complete satisfaction on each and every job. Whether you want to remodel the kitchen or redo the bathroom, our team of professional craftsmen can transform your wish list into the reality of a beautifully remodeled home.