Our experience with ART homes. We purchased our 'forever' home a little over a year ago and in a word, it has been excellent.
From the start Arman (the owner) was very easy to talk to and bounce ideas off. He was very willing and able to make changes and give on the spot prices (which were evident he wasn't profiting on the changes because the costs were low).
For us garage space was a big priority, I wanted a tandem garage , he suggested a double tandem (2 cars wide and double the depth) I jumped at the idea , when it came to price , he gave us a price that was 'too good to be true'. The process continued this way, with him telling us everything we 'wanted to hear' ( we talked to alot of builders ) . We agreed on all the details and changes we wanted and at the end of the meeting I was excited but worried; it was almost too good to be true, when we left the meeting there was one of two opinions about Arman. He was either the greatest salesman I had EVER met; OR he was an honest to goodness genuine contractor. He turned out to be the latter, and then some.
We didn't have many issues with the house, both through the building process or our first year (he was very transparent about the build process , evident he had nothing to hide and confident in his homes .. and we can see why now!) But when we did have minor issues ( which was half our fault during design). He made compromises he didn't have to make, and consessions that most builders wouldn't have even considered. He was more than fair and always professional and friendly, you will get a good energy from him, and it's genuine, he proved himself and his company to us through this process.
It may sound like I am a spammer or I was paid to praise the company or Arman. I assure you I am not. We built in Leduc and I am happy to speak to anyone directly if they would like to fact check or check previous clients. That being said , he gave us numbers of past clients for us to talk to - not knowing what they would say. ( He asked them for permission first ) they all said positive things about ART homes. As will I if you care to ask.
I would highly reccomend ART homes to family/ friends or anyone I cared about.
Any issues we have had thus far have been very minor, and typical in any new home. And things that did need a little touch up here or there were addressed promptly. One call and it was solved within days. I never had to chase Arman down to ask a question or get ahold of him. He calls back , he deals with issues hastily , and most importantly he's flexible, he is willing to work with you to find a solution that works for everyone, this is perhaps the quality that most shines about him and ART homes.
I know I sound like a paid review or like it was internal but I honestly don't have a bad word to say about our ART homes experience. There was hiccups , of course but they were minor ( alot had to do with us changing our minds on colours / materials etc..) all the staff were very polite and easy to deal with. My trust has to be earned , and they have earned it and then some, hence my long review. If you made it this far and still have questions you can email me . john email@example.com. I'd be happy to talk to anyone about our experience.
To sum up. Do your research, talk to builders , ask questions, look at reviews , talk to existing clients and make your decision, we did. And if we were to do it again we'd land at the same builder, ART homes.