Efficient Home Comfort

Heating & Air Conditioning
Richmond Hill ON L4C 5T3
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92%

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Reviews by rating (past 12 months)
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Reviews for Efficient Home Comfort

Average customer rating:
9.5 10 (46 reviews)

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Nk
Nk
0 reviews Milton, ON
10/10

Furnace installation

Efficient home comfort did really a very good job. They came on time and finish the job very quickly and nicely, it looks really a professional. They now gonna come and do attic insulation as well.

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Company Response

Thank you for the kind review !

Let us know if there is anything else at all we can help you with!

Again our other services include:
- Custom made, hand painted doors
- Custom Windows
- Home Renovations (bathrooms, kitchens, basement apartments)
- Custom Decks
- Plumbing Services

Management
Efficient Home Comfort

Dave M.
Dave M.
2 reviews Toronto, ON
10/10

Air conditioner

Air conditioning installation was completed in reasonable time-frame, and the tech was extremely professional.

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Company Response

Thank you for the kind review! Let us know if there is anything else at all we can help you with!

Again our other services include:
-Home Renovations (basements, bathrooms, kitchens)
-custom made doors and windows
-custom made decks
-Insulation
-plumbing services

Have a wonderful day!

Management
Efficient Home Comfort

Private User
Private User
Private User reviews Toronto, ON

First Review

0/10

Buyers beware

Contact me direct if you'd like to know exactly what to expect when dealing with this company.

Many of these reviews are false as the "owner " offered to write mine!

Do your homework and keep looking!

Email: thetruthandwarning@outlook.com

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Company Response

We are shocked to hear you have had a bad experience with our company. We at Efficient Home Comfort are not aware of any customers being upset with the service they have received. We would be happy to rectify issues you feel we may have cause you. If you could contact our office we would be happy to turn your frown upside down!

Every single one of our reviews on HomeStars are 100% authentic and have over 45 extremely happy and satisfied customers whom have all written reviews themselves. HomeStars has an extremely strict screening policy to make sure companies are not putting up "fake reviews".

We hope you reach out to us soon and let us know what happened and what we can do to make you happy,

Sincerely,

Management
Efficient Home Comfort

Rubab
Rubab
0 reviews London, ON
10/10

Air conditioner

I was looking to replace my 17 years old AC unit with a new one. Efficient home comfort doesn't only provide me with a good rate but they also guide me about which unit to choose from. They are very professional and easy to reach.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review ! We truly appreciate your words.

Let us know if there is anything else at all we can help you with your home.

Management
Efficient Home Comfort

HomeStars in Toronto
HomeStars in Toronto
1 review The Blue Mountains, ON
10/10

New Air Conditioner

We were looking for an a/c unit so my husband filled out a form online populated from an a/c information and review site. Within an hour Ali called and provided us with a quote and install in 2 days. The owner Dustin followed up and provided us a little extra incentive as we weren't quite sure which of the 3 companies to go with. Our a/c unit was installed, customer service was very good and the price was excellent. I would highly recommend Efficient Home Comfort for any of your HVAC needs

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review ! We truly appreciate your words.

Let us know if there is anything else at all we can help you with your home.

Thanks and take care !

Joseph
Joseph
2 reviews Mississauga, ON
10/10

New AC

Dustin setup the appointment and Steve completed the work. We got a new evaporator coil and AC unit. Steve did a great job, it’s nice clean work. Would recommended their services.

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Company Response

Thanks for the kind review ! Let us know if there is anything else at all we can help you with in the future!

Management
Efficient Home Comfort

Geo in Old Toronto
Geo in Old Toronto
1 review Toronto, ON
0/10

Terrible Customer Service

They work and leave their mess for the customer to clean up. Countless number of violations when it came to the furnace installation and did not take responsibility for poor work ethic. The General contractor would show up with his butt crack hanging and always exposed and eating our food with work that was not being done. Took a vacation in the middle of the job and work was ceased for two weeks. this company was consistently dishonest to us about work that wasn’t being done and blames everyone but himself. Subcontracts out to his shady friends that are rude and inexperienced. No HVAC permits were pulled. Overcharged and left messes all the time. Attic insulation was less than required to code as was the rest of the work - not to proper code. Do not recommend them at all. Did not get my full rebate due to sub-par work in the attic. I had to hire a professional to come and redo most of the work done. Save your money and time in hiring a real Professional. They do not listen or care about you, just the check.

3 of 4 people found this review helpful.
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Company Response

It’s unfair that anyone can discredit a legitimate and professional company with despicable false claims with no legal recourse.

We are not accustomed to this kind of review. And it is beneath our dignity to respond to such vindictive and false accusation. But with respect to our personal integrity we reluctantly respond.

We are shocked about the "eating your food comment because you ordered in dinner on two occasions to show their appreciation to us for late night hours and “outstanding” work, Pizza Pizza and Swiss Chalet.

We would not eat any of their food unless it was delivered. These are the only two occasion any food was eaten by us at the customers.

Their property should have been tagged by authorities for electrical and gas line code infractions prior to us making the necessary corrections. Several electrical live lines were cut and gas lines were wrapped with live electrical lines. These infractions could have resulted in gas explosions or electrical fires. Extremely dangerous situation for us and the tenants on 1st and 2nd floor.

This Customer is unusually quick to anger and give verbal abuse for no apparent reason other than untrained opinions. He definitely has serious anger management issues. We witnessed several occasions of verbal abuse towards us and his elderly tenant mother living on 2nd floor.

On many occasions, because of his controlling personality, he wanted to do the final clean up at days end and gave us permission to leave after we had done the majority of clean up.

At the beginning of the contract we suggested they move out during the first couple weeks of demolition and preparations. They claimed it was not financially possible. It was extremely difficult to plan and execute the work in such a tight and limited space while they were living in the apartment. The customer took full responsibility for demolition and construction disposal and instructed us where to leave the garbage for their disposal.

Our relocation of the furnace room, installation of new furnace and duct work, tankless water heater, air conditioner, plumbing rework and design and new gas lines were done to code.

Customer has never called us with any complaints or repairs although under full warranty. As of this response we are not aware of the details of any of their claims of “unprofessional” work. Nor were we given any opportunity to correct any deficiencies. At the end of our work they were extremely happy with our work and paid us in full without any reservations.

Again it’s unfortunate that someone can make such false claims to serve their selfish egos while trying to damage the reputation of reputable people and their organizations.

Still we offer our services to rectify any and all of their valid claims and deficiencies without any prejudice.

Justin11 in Goodwood
Justin11 in Goodwood
1 review Goodwood, ON
10/10

Furnace, A/C, Humidifier, UV Air Filter and Attic insulation Installed

Working with Dustin and Geoff to identify what needed to be done to our home and what the best options were was a breeze. They showed consistent professional, communication and were super helpful through the whole process. The equipment was installed perfectly by Geoff and now we are enjoying the benefits of a comfortable home. We will be recommending Dustin and Geoff to our friends and family. Thanks guys.

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Company Response

Thank you for the kind review Justin!

Keep in mind we also offer extremely high quality windows and doors, and home renovations of any kind! Let us know if there is anything else we can help you with moving forward!

Management
Efficient Home Comfort

vmcgregor68
vmcgregor68
1 review Halton Hills, ON
10/10

Furnace and air conditioning

Dealing with Dustin and Geoff were like no other. They were both extremely knowledgable and friendly from the intial phone call to the end of the furnace and air conditioning installation. We would highly recommend them for the job. Geoff was able to answer all our questions about the new system and truly went above and beyond.

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Company Response

Thank you for the kind review! Let us know if there is anything else at all we can assist you with moving forward!

Have a wonderful week and take care!

Management
Efficient Home Comfort

hemantwithit
hemantwithit
1 review Brampton, ON
10/10

Airconditioner installation

Very knowledgable technician....excellent service...it was very nice experience from this company...competitive price in market

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Company Response

Thank you for the kind review! Let us know if there is anything at all we can help you with in the future regarding your home.

Management
Efficient Home Comfort

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Efficient Home Comfort

Voted Best Company in HVAC, Home Renovations, and Windows & Doors!

CATEGORIES
Heating & Air Conditioning and Windows & Doors Installation & Service
SERVICES
Windows and Doors Installation and Serice, Full,Home Renovations, HVAC
WEBSITE
https://efficienthomecomfort.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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