We are extremely heart broken to hear your experience with our company was anything short of excellent. This is the first negative review we have received from any of our door customers in 4 years of business.

We are sorry to hear that after a year your door need some maintanance, however, because we had to cut out a wall in the side of your home and create a brand new opening, the home can shift a little bit within a 12 month period causing us to come back and make some minor adjustments so the door opens and closes with ease (your home is a heritage home over 100 years old, so shifting can happen) this adjustment to the door is a quick 5 minute fix.

As well, we are truly sorry we were late installing the door originally almost a year ago. As we explained we had a ton of delays due to covid 19 with getting materials to Canada. Our customer list was totally backed up because materials were extremely hard to acquire. This caused massive delays for all door companies in the industry that were unfortunately unavoidable and beyond our control. Once we finally got materials, we were in a panic trying to get all the doors done we had fallen behind on. However, we are still extremely sorry for the delays.

In response to the weather stripping at the bottom of the door, sometimes this part can be defective from the supplier, it only takes 1 minute to replace that part and we are truly sorry we werent able to make it out to fix it sooner.

Lastly, your claim that we installed 16 year old windows in your door is completely false, the door we built for you was completely custom made and required the glass to be made from scratch from our tempering supplier. We asked our supplier about the date stamped into the glass on your window and they have notified us this is the date the glass manufacturers started their business. This has nothing to do with when the glass was made.

As always, we stand by all our installations and have never left a customer without being repaired and apologize for having to rebook your repair a few times. We would be happy to come and rectify what needs to be fixed, covered under your warranty of course.

Again we are terribly sorry about the delays and we look forward to fixing the door at your earliest convenience.

Sincerely,

Dustin
Owner, Efficient Home Comfort

Thank you for the kind review ! We are happy to hear you had such a good experience with your front door. Let us know if there is anything else at all we can help you with your home in the future.

Management - Efficient Home Comfort

Thank you for the kind review! We are overjoyed to hear you had such an excellent experience with our company. Do keep in mind we are a one stop shop for all your home improvement needs.

We also offer,

Heating and cooling
Home renovations
Insulation services
Windows and doors

Let us know if there is anything else we can help you with in the near or distant future!

Thanks again,

Management - Efficient Home Comfort

Thank you for the kind review! Keep in mind we also offer heating and cooling services, and home renovations.

Thanks again for the kind words

Management - Efficient Home Comfort

Thank you for the kind review gurgeet! We are looking forward to helping you with more home improvements in the near future.

Just to remind you our other services include:
- custom made windows and doors
- home renovations (kitchens, bathrooms, basement renovations)

Thank you for the kind review! We are looking forward to helping you with more home improvements in the near future.

Just to remind you our other services include:
- custom made windows and doors
- home renovations (kitchens, bathrooms, basement renovations)

Thank you for the kind review, we are glad we could help :). Let us know if there is anything else we can help you with!
We also specialize in:
- Custom doors and windows
- Home renovations (kitchens, bathrooms, basement apartments)

Thank you your positive review! We sincerely appreciate you taking the time to write about your experience. Let us know if there is anything else we can help you with regarding your home.