Beware. I had a contract with Alteck Group for Bathroom Reno. In the beginning everything was going fine until they did a horrible spray foam insulation and were called out to redo the work - both by me and Building Inspector. Alteck Group began buying time for some reason, to the point of contract termination and request of the refund for all the incomplete work that they were paid for. It have been few month and their promises of the refund are simply that promises in the mail. They never tried to contact me and they were paid over 12,000.00CAD for the work that they never completed. ALTECK still owns me that money and they are did nothing but play games. On rare occations that I have managed to get hold of them, Alteck's "Cody" would saying things like:"Your check is in the mail", "Our worker will drop it off at your place since they are in the area", etc. Do NOT trust this company, only pay for the work done and NEVER upfront. I have also attached images of their "Profesional" foaming job that was inspected by City of Ottawa Inspector was deemed incomplete. I have inspection report and pictures of their work to prove their claimes are false. ALTECK made no effort, beyond their games to buy time, to contact me and rectify the situation. After I wrote a Google review, ALTECK Group contacted me to remove the review on Google, and they would return $5,000.00 after I sign papers not to disclose and pursue the issue in the future. I noted that they must return the total overpayment. ALTECK refused, stating that they have to do something with the remainder without my permission. It has been a few months and they have not returned my overpayment.
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