Jon Orr did an outstanding job for us installing a new Rain Bird irrigation system in our detached bungalow in Cobourg! From initial contact through to completion of the job, Jon delivered caring and highly professional customer service, including the quotation process, high quality installation, testing and his initial training for us on how to effectively use our new system. There were absolutely no unexpected surprises or charges. The pricing, timing and scheduled delivery were exactly as promised and the system operates perfectly.
He has followed up in person, and by phone, on several occasions to make sure we were happy and to address any questions or concerns we might have. How often does that happen these days after a sale or installation?
Jon is a very honest, high integrity professional who really knows his products. He treated my wife and I with great respect and courtesy from Day 1 and is a real pleasure to do business with! We are extremely pleased with our purchase from Jon and would highly recommend him and his Ornate Lighting and Irrigation team to anyone considering a new irrigation system.