For the first time in 42 years of residing in our home, 5 of our 7 second storey windows began leaking. much to our dismay. Prior to this incident, a neighbour had recommended JJAK and given us phone number for Ken. After phoning Ken, both he and Kim promptly visited our home and determined that the source of our problem was snow covered roof vents, soffit vents that were blocked with insulation,as well as warm air seeping into the attic, which resulted in ice forming. Within a few days, Kim, Ken and another fellow, replaced and installed additional vents, installed 7' baffles, added insulation, along with many other preventive measures. We are very pleased with the promptness, cleanliness and professionalism of JJAK and we are optimistic and hopeful that the leaking problem has been resolved, should future winters be as snowy and cold, as this past winter.
