Crystal Drain & Plumbing reviews (100)

Lereste came when promised (same day) and fixed the problem. The price quoted was accurate and the repair was effective. Polite man and very helpful with advice.

There was a need to unclog drain pipes in my house. Crystal Drain and Plumbing sent a guy, looked like a low-profile subcontractor. Carelessly did the job. Was in a rush. Very poorly reassembled kitchen sink drain. Charged $100 extra to what he quoted on the phone.

My fill valve needed to be replaced in my toilet tank. They contacted me and came to repair it with parts included on the same day. Dwayne was very good polite, punctual and fixed my problem. I would definitely use this service again.

Majority of the 5 star review are bogus and scripted. Very unprofessional company. Especially Roman who does not know how to talk to his customers. There are much better companies out there. Be aware.

Richard not only fixed our problem, he was on time, very nice and gave us a great breakdown of what he was doing and why. We will definitely come back in the future. Thank you! Laurie Elliott

Very friendly. Replaced an old outdoor faucet (same day). Was an old piping system that required cutting the old pipe and adding a shut off valve in the basement (we opted to not do the freeze-free). Very informative. I would call them again.

Crystal Plumbing provided the best most reliable service you could ask for. James was our plumber and was top notch. He visited when he said he would, gave a quote, then returned to do the job on time as promised. Fast, courteous and provided quality workmanship. I would definitely recommend him and the company.

James, the plumber in the east end of Toronto was fantastic. Smart, helpful and very polite - he fixed the problem promptly and went the extra mile!

Bursed pipes on Christmas Day, called boxing day, someone arrived within an hour & half, Mikhail was our Christmas angle, thank you some much for a job well done

Richard from Crystal Drain and Plumbing was very polite and professional. Being a 40 year old leaking faucet, the replacement parts were slight different in size from the original but Richard was able to figure out the fix. I found the price very reasonable for the time spent on the job.