City Home Comfort

Heating & Air Conditioning
Toronto ON M5V 1V1
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HomeStars  >  Heating & Air Conditioning in Markham  >  City Home Comfort  >  HVAC installed new system in home
9 reviews Toronto, ON

HVAC installed new system in home

Chris came to give us a quote. We reviewed it along with 3 other quotes and decided to go with Chris. On the first few days of work I arrived to see that he was connecting the new ductwork to the old ductwork when I discussed it with him he said that's what I agreed to in the contract. I thought this strange so I reviewed the contract to find out that his initial quote/contract was different than the contract I signed. He had changed the contract when he came back for the signing. Very sly!! He then told me that in order to have all new ductwork replaced with new I would have to pay extra! We argued and after some discussion he decided to install the new ductwork. His work was not well done. There were 2 workers Chris (different from the owner) & Jun. Their work was shoddy with screws that would not allow us to place the drywall against so we had to remove them all and put in flat head screws. That was very time consuming. They did not tape the seams in the ductwork which like removing all the round headed screws was very time consuming. They eventually sent a Jun who taped the remaining vents. Then the vents were placed incorrectly one behind a door which I had to call in someone else for fix that mess. Then there were the wall vents which were placed too low to put on the baseboards. That took 2 or 3 trips to repair all of that. Very disappointing. The job itself tooks months to finish as opposed to weeks. When the guys were here redoing things the owner would tell them hurry up and finish we have another job to do!! I just finished another house needless to say I did not call City Home Comfort for their services & nor will I in the future. I would not recommend this company.

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