Panes Window Manufacturing

I love my new windows! The BEST company I have ever dealt with. From the insane design features on their website, to the amazing customer service, the quality of the products, to install, everything is flawless. Dima and his team are incredibly knowledgeable, not one question unanswered, and I had lots! Thank you!

We have ordered from Panes Windows for many projects as they have incredible turn around times and super helpful staff. The windows are great quality and they have so many options. The website is super user friendly. The guys help load windows very carefully and overall we have been extremely satisfied with Panes Windows!

Used these on a reno project. Look great (see picture below). Came pretty quick too.

Great customer service, the order gets updated frequently showing the steps of production of the windows. If you're building a new home choose brickmould option, otherwise you'll get window inserts making the installation a bit harder, however that was my mistake. Great company to deal with, estimated time on production given was greater than the actual time it took, which is great, I really appreciate that my windows were delivered before the estimated date when I purchased, it is really annoying to be dealing with companies that don't deliver on time. Definitely recommend this guys!

Ordered a glass panel to switch out for one of my casement windows. The ordering process was fast and easy. They made my glass panel ahead of schedule and the pick-up option was very convenient! I just ordered two more glass panels from them!

Needed a very specific window as soon as possible. Panes Window was the only company on the market able to produce and send me the window in the timing requested. The website is very well done with a lot of options and you can get someone to help if you need. You can pay an extra fee and get your windows produced faster if you are in a rush. Definitely recommend this company. Great experience.

I originally wanted custom windows but it was going to be a very long wait for those over Xmas so I was able to find some in the stock order that I settled with. They are nice windows with good insulation. The large window came with some drill holes in it where a frame should be which is why I didn’t give this company 5 stars. Also got a side window which is not pictured.

Update! David, the owner, reached out to me and rectified this situation fully. He was unaware of the customer experience I had and was willing to do what needed to be done to create a happy customer in the end. If anyone has an issue with Panes Window Manufacturing, contact David directly, and he will solve any issue.

I can understand the difficulty of running a business and not always being privy to the details of every order. Especially the small ones. He assured me that he would deal directly with the customer service rep I had a bad experience with.

I went to pick up the new glass, and it was sitting at the back door waiting for me to pick up. The employee at the door quickly confirmed this was my order and helped me load into the truck

After this great experience with David, I feel confident in ordering and recommending Panes Window Manufacturing to others

It was an easy ordering process. I was updated at each step of manufacture via email. My panes was shipped in a very sturdy box. Very happy. Will use them again.

Bought several glasses panes to replace the glasses panes in old windows. They are very good. You can tell the big difference now in the winter. The window in the picture is the example. The left side is old glass pane, the right side is the new glass pane from Panes Windows. There's 7.2 degrees temperature difference between the old and new glass panes in the same window. Their glass panes are good and at reasonable prices.

Xu