Avanti Landscaping And Construction

Avanti completed a backyard renovation in April 2022. The scope of working included the following:

- New fence around the perimeter of the backyard
- Techo Block Aberdeen Pavers
- Rymar Pet Pro Grass
- A base for a pre-fabricated shed, levelling and black mulch
- New stairs from the backdoor down to the patio.
- Feature wall design to cover a lot of exposed brick from my next door neighbours house.

Quick summary of my experience- Some things were done well, some things were done very poorly. As a result there are a few mistakes that I've asked them to return and fix, based on the two year warranty the claim to have. I've, at this point, written off that they will ever come. The account manager is no longer responding to my follow ups over several weeks. I wanted to give them an opportunity to fix issues, that they clearly rushed during the implementation, before writing this review but unfortunately it has now been too long and I have little confidence that issues I have identified will be resolved.

I worked with Peter, the Account Manager, during the design phase and he was kind and quick to respond. He responded to my questions and we had an overall positive dialogue about the design, timelines and general expectations. He provided some good recommendations and assured me with any concerns that I had. I would, however, stress that there is room for improvement however on their general process. I didn't receive a visual rendering of the work that was to be completed until the first day of the project and it was incorrect. For the price that I had paid I would have expected a detailed rendering that would be reviewed with me. As a result, on the day of the job there was a lot that needed to be discussed with the lead foreman and the approach I quickly realised was to detail everything out in one conversation and expect the foreman to remember. This made me a bit uneasy. Luckily I am working from home, during the implementation of the project I had to go over things that I had previously discussed with Peter to ensure it was completed as designed. The project manager only showed up the first day of the project and didn't come back until the last day and only engaged with me in passing. It was a poor experience, with the cost that I was charged it was very unorganized and not clearly planned out.

What was done well:

- Tommy was the lead foreman and he was truly fantastic. He worked extremely hard to ensure the project was completed as I had designed.

- The fences were installed to near perfection, no complaints about the perimeter fences - they did recommend 6 ft posts, probably not needed but they do look really nice.

- The Aberdeen Pavers were installed pretty well, a 2% gradual grade was completed and I have had no buildup of water, it now runs down to the artificial turf.

- The back of the yard was very uneven, they did a nice job level the back where the shed was to go. They put down a ~5x5 base for the shed, overall it was done well.

What was done that did not meet my expectations:

- When the polymeric sand was applied to the pavers, it was done in the rain. There are several clumps of sand still stuck to my pavers. That's after I spent several hours removing polymeric sand buildup in hard to reach places, however, there are some spots that I cannot remove the sand from. I did some quick reading on how to apply polymeric sand and the first things it mentions is to ensure it is dry and that it would rain for at least 24 hours.

- Several paver joints were not filled completely with polymeric sand. The outer perimeter paver joints are about half filled at best, I will have to fill in the rest at a later time. They left me a bag of polymeric sand.

- They did not think about how they were putting down the Rymar grass - i.e. which was the grain of the grass was to go. It was done the opposite way I would have liked. Visually it makes a huge difference. In Rymars installation guide it very clearly states that you should plan for the direction of the grass grain. A stepped missed. I had to put down several layers of Zeolit to get the direction of the grass upright, it's still not great. They left me a couple of bags of Zeolite to apply.

- There is a section of grass that does not meet the direction of grain on the large section of grass. It looks horrible, the grass grain is pointed one way on the large section and another way on a smaller section. I asked for this to be fixed.

- When the custom stairs were built they did not consider the 2% gradual grade so they are not level. I asked for this to be fixed.

- This is kind of out of their control but there are some Aberdeen Pavers that need to be replaced. We had Aberdeen Rock Garden Brown installed. Some have been stained white with discoloration. I asked for this to be fixed.

Overall, the work did not meet my expectations. There were, in my opinion, several missed steps and a lack of attention to detail. I would have scored 'how likely I am to recommend' higher if they were to come and resolve the issues I have identified and commented on in this review.

Great guys! Avanti completed the job
in September, so that we can enjoy
our summer of 2022. Our backyard
was a mess. Now we have a brand-
new composite deck, patio and new
grass. Super happy with the work
and their customer service.

Initially we called avanti to redo our grass and clean up the garden. Once dimitry came he helped us to redesign the garden as well, add more plants and incorporate lights into the design. Now its looks super and complete

Denys and the crew were amazing , nice communication , attention to detail and efficiency. I will hired avanti for future projects and I recommend their services to my family

Enjoy our beautiful green lawn. We were super happy with Peter quick response to our inquiry. Our front yard lawn was destroyed after 1 year renovation. Peter gave us a quick assessment and the work was completed the following week. Fast and Clean.

Wow and wow! The whole process from design to execution was smooth. Our backyard now is a very modern outdoor living space that we are enjoying. Greatly recommend Avanti

Great quality work. Amazing service. Crew was polite and clean. Super happy with the work

Avanti did a job for our friends and were highly recommended. As such we called them for a quote. adnan gave us many great suggestions and helped us with the design. Job was done In 8 days and we are super happy with the result. avanti team was very professional, tidy and respectful. Would definitely work with them again

We engaged Avanti in a landscaping project this spring and were incredibly satisfied with the results. The project turned out beautifully and expanded our entertaining and outdoor living space. We have so enjoyed the summer on our new dining and lounging area in the backyard. The patio allowed us to entertain outdoors which was a welcome benefit as we came out of COVID.
The highlight of the project though was the new driveway and walkway to our front porch. We had long had trouble with drainage in the driveway with frequent flooding of our garage. The team at Avanti came up with a design that regraded the driveway and installed permeable material that has done an incredible job of solving our drainage issues. No more flooding.
The company was responsive, professional, and extremely competent. The crew showed up on time, work efficiently, kept the site clean and were done within a week. A small issue with broken tiles was solved immediately and the work was top notch.
I would recommend them for any high quality job your are interested in.

This was a very pleasant experience. Price-wise not different from other quotes, but I was very glad by the speed and quality of the work.
1. Adnan did a good suggestions regarding the planned work
2. He shared the 3D model of the planned work for me to review
3. The work started right away, and with all day construction, it was done in a week, without any delays.
4. All the little things I mentioned to Adnan that I wanted to fix, and which were not in the quote, were done, without me even having to remind anyone.