This review is based solely on my interaction with localproappliancekitchener.
What should of been a simple dryer installation by a professional. Turned out to be anything but.
Prior to this LP (Local Pro) coming to our home, it was made clear the service we expected and wanted.
A new dryer coil was to installed, as it was made clear there had been condensation issues with the old coil and with a new dryer coming we wanted the new coil.
LP lifted the coil glanced inside and said it was fine. I said we wanted the new coil again was told it was fine.
There was no diagnostic check done by LP after installation.
Later that day when we went to use the dryer it gave off 90% blockage error.
I reached out to LP and informed them of the issue.
LP reply was as follows: Because it was a vent issue and not an installation issue. And proceeded to inform me of the cost to have him come back out.
I mentioned to LP if the new coil was installed as we wanted this would of been avoided.
Since we where already financially invested in this service we decided to have them come out again.
Today I went down to do laundry I could feel a lot of heat coming from the dryer and blowing from the back. Come to find the coil was not connected properly to the dryer and was dangling.
I reached out to LP and Informed them of the issue along with a video showing it was not connected.
Yes LP offered to come out at no fee to correct.
However at this point, I decided no more.
- Approximate cost of services:
- $150.00