Jason responded in a very timely manner and explained that my dryer not heating could be a fuse or the heater. With my model info he made sure to have parts with him to get the job done when he came out for our appointment. Jason was on time, professional and friendly. He cleaned everything as he said he would and installed a new heater, adjusted our pipe to the exterior and offered maintenance tips and suggestions. Jason got the job done and my dryer working with a fair cost. He delivered just as his card says: Fast, Fair, Friendly. I will be recommending Jason to my friends, family and clients. Thank you!