I met Boris through a basement Reno company. He had just completed full plumbing for a basement kitchen and full bathroom in my house. At that time I had asked him to install a battery powered backup sump. He gladly agreed to do it. A week later he showed up at my door ready to get started. Couple hours later he completed the install, tested the system a few time to make sure I was satisfied..which I was. We just had crazy rain fall here this past weekend. He called to make sure everything is still in working order. I thought this was over and above what one usually sees from a contractor. I would definitely call him again should the need arise.