Faial Heating And Cooling Inc

Heating & Air Conditioning
Toronto ON M6N 3B8
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HomeStars
Heating & Air Conditioning
Faial Heating And Cooling Inc
Star Score
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71%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Faial Heating And Cooling Inc

Average customer rating:
7.7 10 (6 reviews)

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Dan in Toronto
Dan in Toronto
0 reviews Mississauga, ON
10/10

Furnace and AC Installation

We were provided amazing service by the owner. He went through all our options and was straightforward and honest with all the work we needed for a new furnace and AC in our new home. I’ve recommended them to family and friends because I know they will give them quality service and be honest with the costs! 10/10 recommend!

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Company Response

Thank you so much for your review!

Natalie  in Oakville
Natalie in Oakville
0 reviews Oakville, ON
10/10

Air Conditioning unit

I contacted Faial Heating & Cooling for the purchase of an AC unit. We have had the AC unit for 8 years now and have had zero issues. The job was done to our complete satisfaction. Since the initial contact to the completion of the work, we had a great experience. The job was perfectly completely and all the wires were neatly tucked. The AC unit was even mounted for us in the best spot recommended by Faial Heating & Cooling. We will continue to recommend this company because they are professionals.

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Company Response

Thank you for your review!

Private User
Private User
0 reviews Toronto, ON
10/10

Air Conditioner Repair

Scotty from Faial Heating and Cooling Inc., was professional and great to work with. He responded to our call quickly and repaired our AC within 24 hours. He is very detailed and work was very tidy. I would recommend contacting him as he is very knowledgeable if you need assistance with your AC or furnace.

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Company Response

Thank you for your review.

Maria
Maria
1 review Toronto, ON
2/10

Water heater installation

Very fast installation but don’t let you ask questions , don’t won’t complaints!
There two things that I didn’t like .
He said :
If you are not happy with my job don’t call me anymore!

Scott is rude and impolite.

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Company Response

Hello Maria

Never once did I not let you ask any questions. I actually have many questions from you written by text message, where I answered each one. The reason you are leaving this bad review is because you wanted the water heater on feet after I installed everything. I told you I did not have any feet with me. This was never discussed before and you waited until the job was finished. Heater was full of water, piped and vented. This equipment does not come with feet. They are also not sold at my suppliers.

Tiago in Whitby
Tiago in Whitby
1 review Whitby, ON
4/10

Be carefully!

Bad costumer service! It is all about the money! Could be a good professional I don't know but costumer relationships very bad! Came to see my machine and try to sell me a new one right away!

0 of 1 people found this review helpful.
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Company Response

Sorry Tiago we do not work in the Whitby area never have. Fake review.

Jpr76 in San Francisco
Jpr76 in San Francisco
2 reviews Kemptville, ON

First Review

10/10

Furnace and air conditioner installation

I highly recommend them to my family and neighbours. Good service and very neat work. My folks home was serviced couple years ago with no issues by the same company. Everything has been running great.

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Company Response

Thank you so much for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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