Fida Restoration

Concrete Contractors
Toronto ON M5V 3S1
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Reviews for Fida Restoration

Average customer rating:
9.3 10 (35 reviews)

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Adam B
Adam B
2 reviews Toronto, ON
10/10

New garage slab pour

I called Fida based on Homestar reviews.
Met with Sean the following day and discussed the process required to prep/pour a slab for my new garage. Access was via a tight laneway but he came up with a solution that would be efficient and least intrusive to the neighbours.
His guys came that week for a day of preparation and then poured the 20 x 21 slab the following morning. Slope was great, finish was nice/smooth with a broom finish from garage door to laneway for traction and to meet existing grade properly. After the job was done, I noticed some spots that needed attention. Sean addressed then to my satisfaction in a timely manner and without confrontation or argument.
Overall, this experience was very good and I would use them again/recommend this company for concrete work.

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Company Response

Thank you Adam. It was a pleasure working with you!

Private User
Private User
0 reviews Hamilton, ON
10/10

Basement floor

Very professional. They did an amazing job, came on time and communicated well throughout the entire project. Highly recommend them to anybody.

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Company Response

Thank you for the great review! We enjoyed working with you and would gladly work with you again.

Private User
Private User
0 reviews Toronto, ON
10/10

Concrete patio expansion

After spending several weeks looking for someone to complete this important job for us, I was referred so Fida Restoration. They were quick to meet and provide a quote that worked without our budget. They were able to fit me into their schedule quickly and the job turned out great! Highly recommend!

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Company Response

Thank you for choosing us! It was our pleasure to complete this important job for you.

Private User
Private User
0 reviews Brampton, ON
10/10

Stamped concrete driveway

We redid and expanded our driveway and added large walkways, all stamped concrete. It all turned out exactly as we’d hoped and Shawn took the extra time to make sure it was what we wanted. High quality workmanship. Staff is very knowledgeable and friendly. All together great experience!

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Company Response

We are very proud of the product we delivered to you! Thank you for choosing us and if was a pleasure doing this project

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement Water Proofing

I had Shawn out to look at some basement cracks and he helped me navigate through the issues. He was able to give me different options and cost estimates that were reasonable for the work that had to be completed. He and his team were professional and punctual. Happy with the work that they did. Would recommend.

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Company Response

Thank you for choosing us! It was our pleasure to help you waterproof those cracks.

Pat MacLeod from Mississauga
Pat MacLeod from Mississauga
4 reviews Toronto, ON
0/10

Disappointed with work and contractor

Going with this company was the worst decision I have made. They do not know what they are doing. Shawn talks a good game but when you challenge him he accuses you of threating him or yelling at him. He talks a good game but does not know anything about concrete or asphalt.

I had the company come in a quote for stairs going down the side of my house and a walkway as well as have my driveway paved. The stairs are not square to the house and are different depths, the concrete has been crumbling since day one and the asphalt has divits in it and such a slop on it that the cars look like they have a flat tire when they sit in the driveway, but apparently the divits are not deep enough and the angle not bad enough or worthy of him going back to the company he contacts out to, to have them repair it. Shawn assured me he would be back to fix the mess once the weather cooled down a bit because he had the concrete poured in the really hot weather and did not have enough men to do the job properly. I have had crickets and radio silence as he never return as he promised. I held back some money obviously it wasn't enough, if you have made the mistake and already hired him, keep a full 50% back until the job is done to your satisfaction, that is the lesson I have learned. It's been nearly a year now and he still hasn't reached out to me. He has my numbers, my email address and my address yet nothing.

Over the winter the concrete has gotten worse there is now erosion and based on previous reviews I'm guessing he will blame it on salt even though we do not use salt as we have dogs, and it was not even required this winter as we did not have any ice on our driveway or walk ways.

I wish I could get the name and number of the owner of this company as the only way to fix the mess they made is to rip it up and start over again which I know they will not do. I also know Shawn will not reach out to me as he knows I am not satisfied and the only way to have me as a satisfied customer is to redo the job the right way.

This company has ruined the curb appeal of my house, they don't care and now I will need to spend twice as much to get this fixed and looking properly. You don't have to take my word for it, I've attached pictures to show you just how bad of a job they did.

I really don't want to deal with Shawn and listen to his we only guarantee construction grade work, this is a mess. The city sidewalks that have been there for over 20 years look better than my walkway. I wish I could speak to an owner and if Shawn is the owner then I guess I'm out of luck because there is no way he is going to agree to rip it up and start over to do it the right way.

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Company Response

Hello Pat,

Usually clients contact us when there is a problem, especially before leaving a bad review. This came as a surprise as you didn’t reach out to us.

We understand your frustration with the concrete finish and we are committed to fixing it. With the pandemic happening last year and the logistical issues brought forward by it, we were not able to return on time to repair it. Reading your response, there are truths and falsities.

Concrete finish: As we told you last year, it is true that one concrete finisher did not show up due to a personal reason and it affected the quality of the final product. We take full responsibility for this and will resurface the concrete to give it the good look it should have.

Steps not square: This is not correct. We use square tools when we are forming the concrete. Furthermore, the design of your steps is that your steps widen as you go down and the outside line is not parallel to your wall. Mathematically, your steps can’t be square on both ends. As a whole, and in our eyes, your steps look great and we were complimented on them from bypassers.

Steps are different depth: Not correct. You asked us to maintain the same layout as the existing steps prior to removal. This was done, except for one step, where the bracket for the A/C unit was in the way of the form. This step was made a few inches shorter to accommodate the wood form. Furthermore, the foreman on site checked with you multiple times regarding all details. Some forms were removed and reinstalled, per your request, with very minor alteration just to ensure your satisfaction. You were happy with everything and only pointed to this step after the concrete was poured and the forms were stripped.

Asphalts having divits: We visited the site to look at this complaint when you brought it up and also sent photos to the asphalt company. There are no divits in the asphalt. We did your neighbour’s driveway at the same time and have had no complaints from him. In fact he was very happy with the work. We hired a very reputable company that’s been paving in the GTA since 1975 to do your driveway. We have worked with them before and never had complaints.

Lastly, we would like to point out that personal attacks are not warranted. The Fida Restoration team has been in the construction industry for over 2 decades and are very experienced and professional. Though Fida Restoration is a young company, the experience of our staff lies with multi-million dollar bridge and high-rise building restoration projects. As we work hard for our clients to achieve a high quality product, we communicate with respect and we expect the same in return.

Regarding the repairs, unfortunately we can not rip everything out and re-do it as this is not necessary and therefore an unrealistic expectation. The area with bad finish will be re-surfaced with an appropriate product for this application. As mentioned above, we always aim for a high quality product and we will contact you next week to meet on site. Our hope is to inspect the area needing repair and develop a resurfacing plan to bring the finish to satisfactory standards. We will explain to you the process when we meet. Once this is done, we will schedule the work and have it completed.

We hope this response meets your expectations and that we can give you the curb appeal that you are looking for.

Private User
Private User
0 reviews Mississauga, ON
10/10

Concrete repair/ replacememt

We were in need of concrete repair for some time, we, as a company have been very busy over the last few years and repairing the concrete kept being pushed off the priority list. This year we fortunately had the privilege of working on Shawn's vehicle. While he waited to get his car fixed he noticed the crumbling concrete... he asked if we were interested in fixing any of it, I said yes! He very promptly emailed me an accurate quote.
Long story short, he had all the concrete repaired and replaced where needed in 1 weeks time 1 day less than quoted! The pricing is unbeatable! The quality of work is great! They went right down to base and reinforced the new concrete as we are adding extra weight with a forklift. To many good things to say!! Thank You!!

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Company Response

Thank you for the great review! It was a pleasure to work with you

Private User
Private User
0 reviews Toronto, ON
10/10

Thank you so much

I want to thank Shawn and all his team for the amazing work they did at my house.
My front porch was in bad condition and in need of a full repair.
Im so glad I picked them to do the job, It was done efficiently and quick.
I will definitely contact them again for any other job I need and will be happy to recommend them to anyone I know.
Thanks so much Shawn and your team for the beautiful work

Olga.

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Company Response

We are very happy that you are very happy with the new look! It was a great pleasure working for you and we would gladly welcome the next opportunity!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Remove 2 Unilock walkways/install 2 new walkways + remove/replace driveway

Fida Restoration was great to work with. Shawn and his staff were professional, organized, tidy, and timely. Looks awesome. Shawn removed 2 Unilock walkways and replaced with poured cement, plus thy also removed and replaced ashphalt driveway. Would use again. Highly recommend.

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Company Response

We are very happy that you are very happy with the new look!

Eileen in Toronto
Eileen in Toronto
1 review Oakville, ON
10/10

Installation new concrete walkways

Shawn was very professional from the time of our first meeting to provide a quote to finishing up the job. We are happy that the materials used were commercial grade. Shawn attended the job site daily to manage his team and was always available to answer my questions. He had to deal with a difficult neighbour which we worked together to resolve minor issues. He also accommodated scheduling time with our sprinkler contractor who had to do rerouting work. Thank you Shawn and your team for completing the project before the winter.

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Company Response

Thanks for choosing us to do this project for you! It was our pleasure!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fida Restoration

We do:
- Foundation & Basement Waterproofing
- Concrete Repairs (porches, steps, pool decks, curbs, foundations)
- Decorative Concrete Slabs (driveways, basements, garage floors)

We are:
Responsive, friendly, and knowledgeable, we assess every situation individually to come up with a last longing solution to fit your budget. Our team is dedicated to manage each project with skill and experience to ensure your peace of mind. A job well done is our #1 priority. We always stand behind our work.
Contact us for a free consultation and estimate.

Why you Should Call us:
Quick Response
We know that you're home is important to you, and we make our best efforts to meet with you as soon as possible after receiving your call.

Well Priced
At Fida Restoration, we don't overcharge. We use the best products on the markets and will stay within your budget.

Quality Service
Every potential project is inspected by an engineer. You can be sure that you are paying for long term value and not a bandage solution.

We serve the Greater Toronto Area including the cities below:
Nous desservons la région du Grand Toronto, y compris:

Milton, Burlington, Oakville, Mississauga, Brampton, Toronto, Vaughan, Scarborough, Markham, Richmond Hill

CATEGORIES
Concrete Contractors and Waterproofing
SERVICES
Basement Waterproofing Stop Water Now! 20 Year Guarantee Keep your basement dry! We utilise a variety of products and techniques to ensure every leak is remedied to your satisfaction. Our knowledge in basement waterproofing ensures you get a last longing solution. Waterproofing work comes with a 20 year guarantee. ​ We will fix any foundation leakage issue!! basement waterproofing foundation waterproofing sanitred permaflex stone wall What we do: Concrete Restoration Revive Your Concrete Concrete deteriorates over time. That's a fact. Revive the look of your concrete and make it last. Steps, pool decks, garages, basements, patios, driveways, foundation walls, curbs... you name it, we'll revive it. Make your concrete last longer by using one of our certified concrete sealers. ​ Concrete steps before and after. Concrete repair. Craked concrete Decorative Concrete Slabs Satisfaction Guaranteed Add a touch of distinction to your garage floor or basement floor with a dazzling looking concrete slab. Your floor, your look. Pick from our vast variety of gratifying designs.
SPECIALITIES
Nous parlons aussi en français!
WEBSITE
https://www.fidarestoration.com
PAYMENT METHOD
Cash, Cheque and e-transfer.
LICENSES
Certified Builder Renovator with the City of Toronto
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty Available.
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