What a horrible experience with this company. The work was delayed 2 months to what was agreed upon and then things got much worse.
When it was finally completed the drainage (leading directly onto neighbour's property by-law in fraction but they "claim" this is fine, it is not.), slope and height on the concrete were all wrong. The concrete has already cracked, project was done in December.
Originally, they agreed to come back to do repairs, fix drainage, etc, then went MIA for 3 weeks. When I did finally get a response, they claim nothing was wrong with the work and refused to come back. The concrete has already cracked over drainage, as it was not dug down deep enough.
We had a reputable company come back to look at the work and to ensure our house and foundation do not have issues. They explained the number of issues with the work, including the drainage, slope and height all being done wrong. The drainage could be fixed as a band-aid solution but, we don't want to have issues in the future. We are now forced to have to pay to demo and repay to do the entire project over again in the spring. The company admitted it was not their "best" work but have done nothing to fix it. The owner is very rude and abbrasive and has zero concern for making things right, or more importantly doing things properly the first time. The drainage issue has also created problems with our neighbours, who also contacted the company and were treated very poorly.
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