I contracted the company to do services. The owner quoted on the job after spending 1/2 hour on our deck. He sent his employee to our house - they marked up the deck, removed and broke boards and now won't do the work as it is a bigger job than he quoted. We were willing to accept a revised quote - but instead he ghosted us. He has left our deck unusable. We have video footage of all the deck activity - and a written log of correspondence. We subsequently found one buried review on one website and see that he has changed the company name at least once.