Better-Ridge Roofing Inc.

Formerly Betteridge Roofing
Roofing
Caledonia ON N3W 1N6
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HomeStars
Roofing
Better-Ridge Roofing Inc.
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90%

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Reviews by rating (past 12 months)

Reviews for Better-Ridge Roofing Inc.

Average customer rating:
9.5 10 (11 reviews)

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Justin
Justin
1 review Hamilton, ON
10/10

Great experience, great communication

Steve came recommended to me by a work colleague and not only did he answer on the first ring, but him and his team delivered on every item that they promised they would. Work and clean up we’re done in a timely manner and very professionally. Highly recommend Better Ridge Roofing.

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Company Response

Thanks Justin, It was a pleasure meeting you

Private User
Private User
Private User reviews Newmarket, ON
10/10

Roofing - shingles

Emergency roof leaking, July 2020. Steve came out the same day ,Saturday , to look at roof. Had to do whole roof. Came back did the job on Friday and Saturday. Very pleasant fellow, crew was good too. My only one itty bitty thing, was as a home owner we always check after job is done. I checked area where trash trailer had been parked and found a few roofing nails, gravel driveway, that I picked up. Thought I had them all but in Sept, got a flat on my lawn tractor. Roofing nail. We just had the windstorm Nov. 15, 2020 and not a shingle missing. I recommend this company.

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Company Response

Hello, I apologize for the flat tire on your lawn tractor. We always try and do our best to ensure that we get all the nails . I'm glad you are happy with the roof
Thanks for everything
Steve

Alison in Burlington
Alison in Burlington
0 reviews Burlington, ON
10/10

Highly Recommend

We had a great experience this fall having Steve and his team replace our roof. They were on time and did a great job. We especially appreciated their clean up efforts. They did a great job tidying up so that our kids and dog could safely get back out around the property. We would highly recommend Better ridge for anyone looking to replace their roof.

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Company Response

Thanks so much ! It's was great meeting you.

Aleida in Toronto
Aleida in Toronto
1 review Hamilton, ON
4/10

Roof gutters neglected

Needed a new roof and gutter covers for my ederly mother's home. Roof was installed June 25/20 and roof itself paid for immediately. Steve said it would take a couple of weeks for the gutter covers to come in to be installed. Despite my many phone calls and emails over the last 3 months about their status, I got absolutely no response from Steve. Although we were pleased with his initial work we are not happy with his lack of follow up. I shudder to think of how he might handle a warranty issue should a problem arise.

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Company Response

I am sorry that you feel this way . Due to covid -19 we where we closed for a couple months. I have emailed you several times this week , since things seem to be getting back to normal . If you actually check your invoice you where never charged for the gutter guards. I completed everything I was paid for on my contract !!' I'm sorry this pandemic has put everyone behind. Also unless there is a problem with your roof we don't "follow up " . FYI I have 100's of satisfied customers and treat my clients like family . As you can tell folks this is my only negative review ! And Unfortunately the details are inaccurate

Thanks
Steve

Paul Riley in Caledonia
Paul Riley in Caledonia
0 reviews Caledonia, ON
10/10

Roof & Siding

Steve and his crew just finished up transforming our house. New roof, siding, fascia, soffit, seamless eaves with gutter guard etc.. They shortened some peaks and cut off an awning to tighten up the look. The house pops with character and the craftsmanship is top notch. I will be working with them again and if I can help find jobs for this company in the future I will. Very happy with the job. Well done they should be proud.

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Company Response

Thanks , it was my pleasure

Ryerson U.
Ryerson U.
0 reviews Hamilton, ON
10/10

Large church roof

The scope of the project required new shingles on the sloped parts of the roof and new flat roofing extending down both sides of the buiding. It was a very large job. Steve was great to deal with. He communicates clearly how he wants to complete the work. If he needs to alter his plans due to unforeseen circumstances he explains what the problem is and suggests the best approach to resolving the issue. I valued his opinion on the best way to proceed and his focus on saving money where possible.

I would recommend Better Ridge Roofong to others.

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Company Response

It was a pleasure meeting & working with you .
Thanks again
Steve

Private User
Private User
0 reviews Caledonia, ON
10/10

New roof

The price was fair and the service was excellent. I am completely satisfied with the finished product. I was most impressed with how polite Steve's crew was. They were proffessional and I appreciated this. Especially around my young family.

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Company Response

It was a pleasure meeting all of you
Thanks again
Steve Betteridge

Mike C.
Mike C.
1 review Hamilton, ON
10/10

New roof

Showed up on time as promised. Got straight to work. Clean and quality job. Steve does not cut corners he strives for quality workmanship and customer service.
Thank you betteridge roofing.

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Company Response

Thanks mike . I’m glad you guys are happy with everything. It was a pleasure working for you.
All the best
Steve

sherri.1361
sherri.1361
1 review Hamilton, ON
10/10

New Roof

Betteridge Roofing did our roof last year , we were very impressed with the quality and workmanship of the team. Very friendly workers. One thing that is important to us is the cleanup...after they left I went over the driveway for nails and not one was found. This impressed me ...no one needs a roofing nail in their tires. Well done, I would highly recommend this company .

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Company Response

Thanks Sherri . It was our pleasure.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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Roofing
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