This is my second experience with Phill and his team from Quality Home Services.
The scope of my current project was small (jacuzzi removal and soaker tub replacement); but important to a functional bathroom.
A few years ago, I had renovated a fair portion of my master ensuite (toilet, vanity, floors, and tile surrounding my bathtub). I had left my original Jaccuzi tub (with its new tile surround), because it was functional. This was a mistake! The tub came to leak a year or so later leaked.
Before ever working with Phill @ Quality Home Services earlier this year, I had contacted a few of the "highly rated" Plumbers and bathroom renovators listed here on Homestars. Of the 4 or 5 I called, none of them were willing to visit my home or provide accurate over the phone assessments. The common explanation I got was the the tub had to be removed from underneath (ie. open ceiling below) and/or required all my "new" tile surround to be smashed out. I was worried.
My luck changed when Phill @ Quality Home Services (QSH) (via Design Carpet and Hardwood) completed a flooring project for me in May 2010.
Phill took a look at my bathtub problem, honestly assessed the situation, and recommended his Plumber confirm the job was possible. A short time thereafter, the Plumber from QSH (Rick) confirmed the job was highly do-able, with none of the unusual excuses I heard from the top rated contractors I spoke to previously. After speaking with Rick, I was comfortable that that job (while a bit awkward) was not uncommon. (Unlike the other contractors I had spoken with, who made the project sound like a highly destructive process).
So, the work was scheduled, I shopped for a new soaker tub for my bathroom...and within a reasonable timeframe, Phill and Rick completed the job to my total satisfaction. The existing jacuzzi tub was removed without any damage to my previous renovation work. Rick was able to accomodate my desired orientation for my faucet (different from previous) and fit the tub perfectly into the existing surround.
Phill and Rick were honest from start to finish. The work was clean and well done. You would never know that a different tub once sat in the same position as my new one.
I would highly recommend Quality Home Services. If it wasn't for them, I think I'd still be stuck with an old, faulty Jacuzzi tub in my master ensuite. I'm very appreciative of their willingness to take on a smaller project, give an honest assessment, and fit it into their schedules. They were always kind and informative throughout the project.
I previously recommended Quality Home Services for its great flooring work, I can highly recommend them for any bathroom work that you may require.