They were on time, gave me an accurate quote, brought their own blankets, were polite, worked quickly.
Dinged my wall, door frame and ceiling on staircase down to the basement. 1 guy was the obvious lead, the other guy less experienced. Had it been 2 guys of the lead's caliber, think there would have been no dings.
The item was a heavy treadmill (~350lbs) going down a turn on a staircase and they were small dings, so I understand the small dings on the house frame - which is why I've only deducted 1 star in each category (total 6/10) and not 2 each (total 4/10). Otherwise would be perfect score of 5 stars each (10/10).