Carpet Masters

Carpet & Rug Cleaning & Repairing
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Reviews by rating (past 12 months)
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Reviews for Carpet Masters

Average customer rating:
9.6 10 (28 reviews)

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llaaudy
llaaudy
1 review Kitchener, ON
4/10

cleaning carpets

Work was good but cost was over $100 of estimate. No fair to be surprised with additional cost. Especially thinking that we wanted to go to hard wood then save carpets.

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Company Response

We generally don't give a firm quote over the phone because we charge by the square footage and won't know the exact cost until we arrive to the site and do a proper measurement of the rooms to be cleaned. That may be why you were charged for the additional charge.

stokes_7
stokes_7
1 review Cambridge, ON
10/10

Living room carpet cleaning

They arrived right on time and removed all the tables out of room, and begun cleaning the carpet.
When it was finished moved tables back in and put pads under legs. The carpet looks amazing plus there was no smell to their cleaning solution. Would definitely have Carpet Cleaners from Cambridge back again, very friendly and a pleasure to do business with.

1 of 1 people found this review helpful.
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janlittlejohn2
janlittlejohn2
1 review Saint George, ON
10/10

Service

Carpet master came & did an excellent job cleaning my carpets - I will have them again !

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Company Response

Thank you Jan, it's my pleasure.

Jessica
Jessica
1 review Cambridge, ON
10/10

Upholstery clean

They did an awesome job, showed up right on time and were so good about working around the kiddos playing. Thanks so much!

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Johanna M.
Johanna M.
1 review Waterloo, ON
10/10

Rug area carpet very soiled (we have a puppy dog around)

I cannot believe how well the carpet smells. The bad odor is completely gone. The service was great and the carpet got done before due date. I had family coming over to visit from overseas and was glad to get it before they arrived.

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Company Response

Thank you.

samantha.desilva
samantha.desilva
1 review Cambridge, ON
10/10

Carpet cleaned

They were professional and friendly. My carpet was left very clean and they got the stink out the rug.

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epaling
epaling
1 review Ayr, ON
10/10

carpet cleaning

Well Done Good Job..........Timely As for your 15 word requirement, it is ridiculous and detracts from my wanting to give feedback.

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Company Response

Hello and thank you for the review, as for the "15 word requirement" thats not me who set those limitations, I think it HomeStars.

Henriette
Henriette
1 review Waterloo, ON
8/10

upholstery cleaning

One antique sofa and armchair, one additional armchair. Very happy with cleaning results. Also, Dano noticed desk chair had a water stain on it and offered to clean it for free. Very nice. Dano and Derek were on time for the appointment and were pleasant and efficient in their work.

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Company Response

Thank you again Henriette!

mhodg26
mhodg26
1 review Ayr, ON
10/10

Carpet cleaning

Wonderful service. Carpet masters picks up your carpet and drops it off when clean. They did a great job cleaning the carpet and very friendly too.

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Company Response

Thank You!

sheila
sheila
1 review Cambridge, ON
10/10

office

The team of two arrived on time, were very polite, worked very quickly and we had excellent results on carpet cleaning. The whole office looks brighter cleaner and the smell is fresh and clean.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carpet Masters

Carpet Masters is an independent, locally owned and operated carpet cleaning company, serving our customers in Kitchener, Guelph, Waterloo, Cambridge and surrounding areas since 2011. We’re certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). We are proud to provide residential and commercial carpet cleaning services, as well as area rug cleaning, upholstery cleaning, mattress cleaning, odour removal, dryer vent cleaning and tile and grout cleaning.

Our team of carpet cleaners is professionally trained, reliable and trustworthy, offering amazing value and impeccably high standards of cleaning. And we’re bonded and fully insured, for your peace of mind.

We provide free, no obligation estimates of all of your carpet cleaning, upholstery cleaning, area rug cleaning, mattress cleaning and tile/grout cleaning requirements. And, we ensure that you are 100% satisfied… guaranteed!

Contact Us today to discuss your needs and a free estimate. We look forward to cleaning your world!

CATEGORIES
Carpet & Rug Cleaning & Repairing
SERVICES
We are proud to provide residential and commercial carpet cleaning services, as well as area rug cleaning, upholstery cleaning, mattress cleaning, odour removal, dryer vent cleaning and tile and grout cleaning. Call us for Pet Odour Removal as well.
SPECIALITIES
At Carpet Masters, we’re proud to use the RotoVac Carpet Restoration Cleaning System for all of our professional carpet, upholstery and mattress cleaning services. Rotovac Features and BenefitsRotovac’s patented vacuum heads use Rotary Jet Extraction, which thoroughly cleans carpet fibres from all directions, with hundreds of cleaning passes per minute. It produces dramatically superior cleaning results, with minimal drying time, restoring even the most heavily soiled carpets. Whether you’ve had a terrible grape soda explosion in the living room, or you feel like you’re suffering from hay fever 365 days a year, the Rotovac System will thoroughly clean the carpet fibres in your home or business. It’s reliable results will leave you amazed! And we’re so confident, we ensure that you are 100% satisfied.
WEBSITE
http://www.thecarpetmasters.ca/
YEAR ESTABLISHED
2011
PAYMENT METHOD
Credit Card, Cash, Cheque and e-transfer
MEMBERSHIPS
IICRC & BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
30 DAY Warranty. Please ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.