Fresh Cleaning Service

House & Apartment Cleaning
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91%

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Reviews by rating (past 12 months)
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Reviews for Fresh Cleaning Service

Average customer rating:
9.4 10 (16 reviews)

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Teresa
Teresa
1 review Airdrie, AB
10/10

Move out clean

Fresh Cleaning Service
18333737499
Oakville
ON
L6M 3J1
CANADA

Stacy and another staff member came in to do a move out clean for a very particular customer (ME!). I could not have been more impressed with the state of the ovens, window sills, fridges, floors and walls. We had many other professionals and family working in the home at the same time and they were OUTSTANDING. Thank you!

Approximate cost of services:
$500.00
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Company Response

Thank you so much Teresa! You are always a pleasure to work with.

Alecia
Alecia
1 review Calgary, AB
10/10

Home cleaning

We have difficult dogs, so I never got a cleaning company to come before because I worried how that would happen. Fresh Cleaning was referred to me by our Office Manager. So I decided to give it a shot. I spoke with Kim, the owner, quite a bit about the dogs and the best way to get a cleaner accustomed to them. We had the Meghan, the cleaner, come and do the first couple cleans on a weekend, so she could meet the dogs, while we were around. Once she was comfortable, Meghan was able to come whenever to clean the house and the dogs were very good with her. I appreciated the patience from both Kim and Meghan during the transition time. Our house always looked and smelled amazing on the days Meghan came and cleaned. It was super helpful to have a cleaner. We had a one year old and I went back to work and keeping up with housework was really hard for me. It was so awesome to have the extra help! Kim and Meghan were both always very quick to reply to any questions I had.

Approximate cost of services:
$140.00
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Company Response

Awh! Thank you so much for submitting this review Alecia. We appreciate it so very much.

MS
MS
1 review Calgary, AB
10/10

House cleaning

The team at Fresh Clean is dependable and professional. Great job. Would highly recommend to others.

Approximate cost of services:
$150.00
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Company Response

Thank you so much Maika. We really appreciate you taking the time to review us, and we love cleaning for you!

Roger W.
Roger W.
1 review Calgary, AB
10/10

Full House Clean

I contacted Fresh to do a full house clean before I had some family staying with us for a week. Honestly, the house has not been this clean since it was a showhome. I came home from work after they'd done their thing and it was like walking into a new house. The service far exceeded my expectations and I will definitely be calling on them again. Thanks Fresh!

Approximate cost of services:
$250.00
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Company Response

Thank you so much Roger! It was our pleasure. We appreciate you taking the time to review us.

labs
labs
1 review Halton Hills, ON
10/10

House Cleaning

Fresh has always done a fantastic job, very thorough, cleaning spots many other home cleaners skip. Very professional work, I cannot recommend them enough.

Approximate cost of services:
$100.00
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Company Response

Thank you so much Sam!

Jason
Jason
1 review Barrie, ON
10/10

Weekly cleaning service.

Easy to work with. Great communication if something goes wrong. Wonderful results. Friendly and well trained staff. Recommend

Approximate cost of services:
$150.00
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Company Response

Thank you Jason! You're so easy to work with. We really enjoy cleaning for you!

kbrennan
kbrennan
1 review St. Albert, AB
10/10

Home cleaning- full house

Our cleaner from Fresh did an excellent, detailed job. We were especially impressed by the bathrooms.

Approximate cost of services:
$140.00
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Company Response

Thank you so much for this feedback! We really appreciate you taking the time.

Shanny1612
Shanny1612
1 review Edmonton, AB
10/10

Personal Home Cleaning

Great attention to detail! Very satisfied with the work done. I have recommended Fresh to all my busy mom friends!

Approximate cost of services:
$150.00
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Company Response

Thank you! We appreciate it so much.

May in York Region
May in York Region
3 reviews Newmarket, ON
0/10

Move-In Clean

I contacted Fresh Cleaning Service to do a move-in clean last week of a single detached home. We have a severe cat allergy and the previous owner had cats. Speaking to Kara, a 5-hour clean was recommended based on the size and state of the home. On the date of service, one cleaning lady was sent to clean the home. The date of service was 2 days prior to our move-in date.

When I came the following day to inspect the premises, there was still dust on the walls in the living room, none of the kitchen cabinets, drawers, or countertops had been cleaned (there was a dead fly still in the cupboard), the inside of the fridge and freezer shelves and debris in the drawers, the top of the fridge was dusty, the chair rails on the main level were dusty.

My credit card had already been charged for the clean when I contacted Vanessa regarding my concerns. Vanessa told me they could have the same cleaning lady come to finish the job, at the hourly rate the following week. In the meantime, we moved into a dirty home.

In turn, I was blamed for the incomplete clean because I followed their recommendation for a 5-hour cleaning limit.

Fresh Cleaning Service provided an unacceptable and substandard move-in clean. For any high stakes cleaning jobs, I would look elsewhere.

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Company Response

Hi Maysann-Yee.
While we appreciate your review, it is both misleading, and incomplete. We simply could not get the home all done in the 5 hour limit you gave us. We didn't even get to the walls or the kitchen because of this limit. On top of that, your husband was there, told us what to clean, and was extremely happy when we left with the job done.

We gave you a quote for 5-7, never 5 hours, based on the size and condition of your home(We have the quote available to look at). Our cleaner did the very best she could with the inadequate amount of time you allowed her, based on your budget. If you had allowed for the 5-7 hours you were quoted, the entire job would have been completed.
We offered to finish the job, but you wanted us to do that for free. That's simply not a fair expectation or request.
We are sorry you are disappointed, but we would have been happy to complete the job had you increased the time/budget allowed for us to do so. We are unwilling to work for free.

Victoria
Victoria
1 review Chestermere, AB
10/10

House Cleaning

Fresh Cleaning Service is prompt, efficient, friendly and professional. The cleaners are trustworthy and exceed my expectation every time.

Approximate cost of services:
$125.00
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Company Response

Such kind words Victoria, thank you. Your home is a pleasure to clean each and every time. Thank you for your continued loyalty.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fresh Cleaning Service

Fresh cleaning services is a cleaning company dedicated to providing our clients with the best cleaning services. From Calgary to Edmonton to the GTA, and their surrounding areas, we deliver the best possible results for all of our clients.

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Our fully licensed and insured professionals specialize in residential cleaning. We're proud to be Canada's most detailed cleaning company.

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For commercial clients, we will happily clean your office so it reflects the professionalism of your company. Our staff will follow a clean checklist to ensure a complete clean. Use us as your commercial cleaning company and you won't be disappointed.

CATEGORIES
House & Apartment Cleaning
SERVICES
Residential Cleaning Home Cleaning Commercial Cleaning Move Out Cleans Move In Clean
WEBSITE
https://www.freshcleaningservice.ca/
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
20
RETURN POLICY
100% Satisfaction
PAYMENT METHOD
cash, credit
LICENSES
Yes
MEMBERSHIPS
Cleaning for a Reason
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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