I hired this company for mice problem inside the home and rats outside. Very quick to pick up both jobs initially. Next day service. Woohoo. He installed bait boxes. He returned to check them. Only 2 out of 11 boxes were nibbled. He keeps saying the mice are bait shy, give it time. Nonsense. Ive continued to call saying the mouse problem is getting worse. The woman says hes busy, hes out of town, hell call you back. Its been 3 weeks. No one is returning my calls. Now they wont answer the phone unless I call from a new number. I paid all money up front and was told id be serviced for 6 months after. Warning, dont pay all your money up front. This company takes money for easy Jobs then doesnt return. Ive spent over $1000. I hope you sleep well at night taking money from a single mom trying to make a better home for her children.