This is the second time I've hired Best Plumbing for a repair. My toilet chain broke and while I've repaired this myself in the past, I was unable to turn off the water to conduct the repair. Shawn discovered that in addition to the toilet chain, the water valve needed replacing. He also replaced my kitchen faucet with a new unit - an upgrade which I chose and agreed to ahead of time. Shawn and his assistant completed the repairs competently and quickly.
From the initial service request to the service call to payment processing, Best Plumbing is prompt and efficient. I was pleased to have the call scheduled within two days of my first email. All of the staff I have dealt with through email, on the phone, and in person are friendly, which means a lot to me. This is 5-star service, and I am happy to recommend them. I feel secure to know a reliable plumber I can call when I need them.