Ktit Locks And Security

Locks & Locksmiths
Toronto ON M2R 1Z5
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Ktit Locks And Security
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75%

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Reviews by rating (past 12 months)
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Reviews for Ktit Locks And Security

Average customer rating:
8.9 10 (9 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Lock repair

Called KTIT to fix a lock that got stuck and could not be locked or unlocked using our key. $350 later, the lock still was broken and we couldn't unlock or lock the door using the key without a lot of difficulty. KTIT said we'd have to pay them more money to come out and fix it and quite frankly since they couldn't fix it to begin with, why would I pay them more money. As well, while they were attempting to fix the lock, KTIT chipped off part of the wood from the door. We ended up having to call another company to fix the lock properly.

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Company Response

Dear madam.Thank you for the review and we are sorry to see you have issue with our company.Our manager revieving your case.Please make sure you have right information.We got call from your address and dispatched technician there. Informed about cost $240 for unlocking the door.Because of weather and after business hours.Technician arrived and he used your back door to get inside of the house.He opened door from inside .We dont use anything else beside pick toold open the door.Once door was unlocked we show the people who was in house chipped door and missing screws.Also we did not have original parts for this model we offered put something temporarly there. Technician who was there left phone number to the people ( 3 people) to give us call to get original parts.But looks like they forgot about all story.They were under alcohol or drug influance.After 1 week we got call from you and we offer the original parts for free.We paid 83 $ for parts and 2 hours driving and installing for free of charge.When time was check the door customer took phone did not even say bye .Technician got out and mentioned about missing screws again. For all that story we could add our todays conversation.In order to be nice we offered reimbursment $150 which you spent today for different company.Also please make sure adults who called us provide you proper information. Amount was $ 300 cash and they refused pay tax.our company did pay tax from our pocket.Technician informed us about it and we decided stay away from conflict because people were under influance of alcohol or drug. We really appreciate your feedback but please provide all details .

olga
olga
1 review Toronto, ON
10/10

Unlocking the door

We got locked out of our office because fob system went down and we needed to use the very complicated lock on glass door..the job was complex because glass doors are fragile and the lock was modern. It took time but guys were very professional and knowledgeable. They tried a few different approaches until one worked. There were two of them and they were helping each other each was very efficient. Very friendly and nice. I will always use them from now on! Thank you guys!!!

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Company Response

All the best Olga.Thank you

Good R.
Good R.
1 review Mississauga, ON
10/10

Door locks

Good work and immediately completed on time and good customer service.

Recommend for any home renovation.

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Company Response

Thank you Sir

Mr. S.
Mr. S.
1 review Aurora, ON
10/10

Repair Broken Front Door Lock

Issues with the lock led to the key being stuck/unable to be removed.
Tim responded promptly and resolved the issue in minutes.

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Company Response

Thank you so much for the review

richard.william.lipscombe
richard.william.lipscombe
1 review Toronto, ON
10/10

Front door lock

Great service! Tim was very professional and punctual and a pleasure to work with. I would happily hire these guys again.

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Company Response

Thank you so much .

Andrew
Andrew
1 review Toronto, ON
10/10

Emergency premises entry and high security lock install.

Tim arrived at 10pm on a Friday to drill a Medico lock whos only key had been lost. Spent a ton of time and resources getting me in and then returned the next day to replace the temporary lock he installed with a new Medico system. Nice guy, on time, cost effective and does good work. Would definitely use again. Thanks Tim!

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Company Response

Thank you.

markovikg
markovikg
1 review Toronto, ON
10/10

Door lock change

Responded to my query quickly and completed the job the next day as promised. Would definitely recommend them.

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Company Response

Thank you

kaylee.yinjin
kaylee.yinjin
1 review Toronto, ON
10/10

bathroom fixing

wonderful work! Very handy man, very polite and finished it fast! Also taught us some tips. Highly recommended!

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Company Response

It was a pleasure work for you.Thank you

tomas.subo
tomas.subo
1 review Richmond Hill, ON

First Review

10/10

Locksmith

Thank you Tim for helping me.He came on time and service my commercial door.I had an appointment with the different company but they did not show up .After calling Tim he showed up in 30 min and fixed my issue saving my day and holidays .happy new year

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Company Response

Thank you for the good review. I appreciate your time

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ktit Locks And Security

Professional , insured , bonded locksmith provide following services - Emergency 24/ 7 lockouts , lock changes , re-key , master-key , safe lockouts , safe installation , combination change , car keys , remotes, programming and etc. Offering good price for high security locks such as MEDECO , MULTI-T-Lock ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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