I hired ZT Contracting to install a stand up shower in my upstairs bathroom, where there was a claw foot tub. Tom was professional in his approach but only before i complained.
I paid him in full for the job, then once he left at the end of the day, i inspected the workmanship and was terribly dissatisfied. The tiles were installed unevenly, there were visible cut lines almost serrated looking. A few ceiling tiles were chipped, and the shower door was unevenly installed. When i complained to Tom, he accused me of being a bad customer. I told him i was concerned that if the workmanship was awful, then perhaps the integrity of the shower was poor as well. I asked for some money back so that i could have the shower re-done. I am very afraid that he did a bad job waterproofing. And now when i stand in my shower, all i think about is falling through the floor, not to mention that i now have to inspect the ceiling below to ensure there are no leaks coming through. This is so upsetting to me, i cant afford to do the job all over again. I need my money back!