Condo AC Replacement - Horrific
After a six month install - still have problems, several weeks with one or two AC not working during the summer - wife was told by them to go to neighbours if she was hot, implied that I was trying to defraud the company, being yelled at by both the son and owner after camplaining about their service etc. I'm exhausted with dealing with them. Hopefully, they'll send somebody tomorrow to finally fix the improperly installed thermostat (this is the third time they had to repair/replace thermostats) so I can shut off the heat (it is September).
- Approximate cost of services:
- $4,000.00
- Company Response
I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.