Elite Appliance Service – Hamilton

Recently bought Frigidaires French door fridge was installed last week and I observed that the door of the fridge was misaligned and there was something wrong with the fridge settings. I called elite appliance and they sent their technician over to my place in two business days. Luckily the technician name (WES) was really helpful and professional . I am glad the problem is resolved. work order number 545800 thats my reference number . I highly recommend you all use elite appliance services.

Ticket 545545 Ricky was kind and patient in explaining the issue with photos to support his diagnostics. Speedy and professional service.

Larry ascertained dishwasher problem...motor piece within the motor, got the part ordered and returned in a timely fashion. He was very professional, clean, thorough, knowledgable, and explained everything to us. He arrived at the scheduled time, cleaned up everything. We will use him at Elite for any future appliance problems.
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Previous work order 542016

Technician was very knowledgeable and efficient. Appliance was back to normal. Thank you. Happy to recommend.

10/10-stars. Work Order #: 529724. My experience with Elite Appliance has been fantastic. I had a 4-yr old LG Over-The-Range microwave, purchased from Costco in late-2019 with a 5-yr extended warranty, which stopped working in late November, by no longer heating anything. After calling the extended warranty insurance company and logging my issue, my service was referred to Elite Appliance for the repair. I was contacted by Elite Appliance less than 24-hrs later, and a service was scheduled for the following day. The technician, Wes, arrived a few minutes early for the service appointment, which was very much appreciated. Wes was very polite and obviously well experienced, as he was efficiently able to diagnose the issue very quickly: a faulty magnetron. He explained the following process very well: that he would write up the recommended repair, submit to the warranty insurance company for approval, once approved the replacement part would be ordered, and once the part was received (which would take approximately 1-wk) another service appointment would be scheduled. Wes also advised that he would recommend that a second technician was required for the repair, to assist uninstalling and dismounting the microwave. I was contacted 1-wk later to schedule the repair, which I was able to book around my availability. Disappointingly, the warranty insurance company denied the request for a second technician, and I had to dismount the microwave myself to have it serviceable prior to the technician's arrival. I was fortunate to have Wes as the returning technician to complete the repair. He was once again very polite and demonstrated his skills by completing the repair quickly, including testing the microwave's heating functionality, successfully. All in all, a great experience with Elite Appliance. Thank you.

Prompt, organized, efficient professional service by Dave. How refreshing to receive true good customer service. My under warranty service was minor, but it was taken care of with such care. One knob on my new 6 burner range was crooked from day 1 and it was taken care of with expertise.

TICKET No- 4174144797. From the moment service call was created appointment was text to me with a minimum of two days notice. Technician arrived on agreed time and I received a text 10 minutes prior to arrival. Very knowledgeable of the appliance with clarity of repair required. May I add he was polite and professional. Thank you Elite Appliance Service

Work order number 530884

Did a great job on the repair!

First, Technician is on time. Yes I look into the small details. Respectful, quick and straight to the point. Asked me what's the problem and went head on to my dryer. I did help dismantling some major parts as it was a lot of work. He knew what to do and finally fixed the dryer silver panel issue.

They do have sms reminders before the technician arrives which helps you plan things ahead. I like that feature.

Very satisfied with their service. Guaranteed recommendation from me.

Respectfully,

June

Warranty repair of 2 new appliances. Elite Appliance technicians provided very pleasant, efficient & proficient service. Ref 529972

Wes from Elite Appliance Service came to repair my dishwasher. Within an hour my dishwasher was fixed! Wes was very polite and professional. Thank you!
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