DO NOT WASTE YOUR MONEY! These guys are a bunch of fraudsters. Read before you go with them.
Terrible service. Do not trust these guys. Saw their advertisement on the condo elevator and called them in to fix my tenant's dryer that wasn't heating up.
Came in and took apart the machine and did not put it back together. They said they performed a diagnostic test without taking apart the machine which wasn't the case.
Decided to go with these guys since they already charged the assessment fee. Roger, the main guy, promised to fix the issue within a week (said they had to order the parts from elsewhere). When the time came, they called and said they ordered the wrong parts and it would take another week.
Weeks go by no updates or anything. They continue to ignore your calls or will say they will call you back but don’t. My tenant and I were getting frustrated as they kept pushing the date. They finally called in and said they were unable to get the parts.
I only came to realize how much of fraudsters these guys are after putting their number 416-900-3677 in google. Checkout their google reviews.
They also operate under IMAppliances Repair Service. They have a D- rating under Better Business Bureau (BBB).
Do not waste your money here. Found someone on Homestars who did it for half the price in about 2 days.
Customer Service: 0