Our 40 year old single home had sewage back-up due to shifted clay pipes. After spending money on 3 different companies to diagnose with a camera and their unsatisfactory assessment we settled with Sewer squad because of their knowledge and skills to finish the job. Thank goodness we fortunately went with sewer squad and not the others: otherwise we would have blown our money away on the wrong stuff and still not fixed the problem.
Phil promptly showed up within an hour of our call and started the ball rolling. Our entire sewer line from the house to the city property line was replaced using trench-less -pipe pulling technology with least disturbance to the landscape. Sewer squad crew were very respectful and answered all our questions promptly and clearly - open and easy communication.
Our entire piping system in the basement were replaced as well along with a backwater valve and a new clean-out. Communicating with the city for inspection and with us no matter what time it was, lessened our stress a lot during this difficult time. Phil was very patient with our questions and concerns, and provided factual and accurate answers - reassuring. Price was reasonable - they stood by their words. When the whole job was done, not a trace of mess was left behind. Phil, Vasil and Oleg and other crew members were very sincere, worked hard and went above and beyond to complete the job well.
Overall, Sewer squad made the whole situation light by their honesty, trustworthiness, respect and their technical skills throughout the whole process. We are very pleased with their work and would recommend their services to anyone in need and will be glad to be their reference.
Siva and Li