My husband and I hired him to do our bathroom (vanilty, drywall and flooring) along with our bedroom flooring and custom closet. After we gave him a deposit, he came by and dropped off the flooring and taps. He was suppose to start on October 8th. That morning I received a text saying he would have come the next day to start. I was ok with that, and told him so. He never showed up. After a week, my husband texted him to ask if everything was ok. No response. He then emailed him with no response. My hubby called him, and he hung up on him. So my husband called him back, and his number was blocked. We finally received an email today, saying to stop harrassing him, and he will get to it when he has time. My husband responded saying we no longer trusted his word, or work. All we wanted was for him to communicate with us! We asked for some of our money back, he is refusing, saying we cancelled the job, not him. Worst customer service ever! I do not recommend them to build me a shoe rack, let alone a bathroom.