Hvac Outsource Ltd

Heating & Air Conditioning
Newmarket ON L3X 1N8
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Hvac Outsource Ltd

Average customer rating:
9.9 10 (107 reviews)

Sort by

risshanth_k
risshanth_k
0 reviews Whitchurch Stouffville, ON
10/10

water softner, RO and humidifier

Dmitry did an awesome job. He spent 6 hours patiently and did a neat job. Very happy and highly recomend.

Was this review helpful?
Company Response

Risshanth- thank you for you're review. Glad you are happy with everything. Thank you for choosing HVAC Outsource; Ness Pure.

If any questions come up in the future please don't hesitate to call anytime.

Demitri

Sav
Sav
2 reviews Oakville, ON
10/10

Water softener

Excellent work! I throughly recommend Ness Pure and Dimitri took his time to explain the product and answer any questions.
The workmanship and installation was done properly and checked for any leaks etc.
Very happy with the service from start to finish and I definitely recommend this service.

Thanks!!

Was this review helpful?
Company Response

Sav, thank you for your solid review.
It was a pleasure to do work at your home, and we're glad you're happy with the outcome. It's great to hear your feedback. I'm sure you will enjoy the equipment. Feel free to reach out to us if you have questions down the road or if you need replacement filters for the RO.

sandhu
sandhu
1 review Caledon, ON
10/10

water softener

We really like the work that was done, the guy was really friendly. Excellent customer service.

Was this review helpful?
Company Response

Sandhu, thank you for the review.

Excellent customer service is always a priority at Ness Pure, whether it's a small job or a big job.

Look forward to seeing you next year for the next service & filter change.

mike T.
mike T.
1 review Brampton, ON
9/10

Aprilaire 400m

On time as appointment goes, great job on the service and installed additional better parts without being asked, As per Aprilaire 400m goes, works well, it’s brought up to the comfort zone within few hours.

Was this review helpful?
Company Response

Thank you for the review.
Great choice of equipment.
Glad you are happy with our services.
Feel free to contact us if you have any questions downtown the road.

HVAC Outsource Ltd

Angela
Angela
1 review East Gwillimbury, ON
10/10

Water filtration and purification system

I will definitely recommend this company for my family and friends.
Demitri did a very good work in my house.
First he explained everything about the system. Answered all questions patiently.
I am very happy with the installation and quality of work.

Was this review helpful?
Company Response

Angela, thank you for the review.

Great to hear you are happy with the Installation and our services.

Also thank you very much for the recommendations. If you ever need anything else or have any questions, you have our number.

Eric
Eric
11 reviews Bradford West Gwillimbury, ON
10/10

Water Softener/Carbon Filter/RO system for whole House

Contacted Demitri based on the reviews. It's so true Demitri will go extra mile to make his customer happy. I made some last minute changes which made him pickup products on the weekend.. due to the circumstance he started work late but he stayed late (really late) and made sure everything is installed properly.
Now we have soft water we can enjoy for the whole house and chlorine is removed. Our water taste so much better with RO. Thank you Demitri for your hard work and dedication.

Was this review helpful?
Company Response

Thank you for the review Eric.

Glad we were able to get everything for you on short notice, and it all worked out. Great set-up.
I'm sure you and your family will now be able to enjoy the water at your home.

You are very welcome.

Carl
Carl
1 review Newmarket, ON
10/10

Delivered and Installed a Hot Water Tank, Revese Osmosis System and a Water Softner

Professional and courteous and fairly priced.
Pleased with the patience in explaining how to operate and install consumables for each of the products.

Was this review helpful?
Company Response

Thank you for the review Carl.
We're glad you are happy with our services.

Great bundle of equipment.
Enjoy.

Don't hesitate to call if any questions arise in the future.

Julia
Julia
4 reviews Whitchurch Stouffville, ON
10/10

Humidifier installation

We just had an Aprilaire 400 model installed and connected to Nest thermostat. Very happy with the result. So far it works great. Definitely recommend this company. Thanks a lot Demitri!

Was this review helpful?
Company Response

Hi Julia,

Thank you for the review. The Aprilaire 400 is a great unit. Very nice how it works with the Nest thermostat as well. I'm sure the unit will meet and / or exceed your expectations.

If you ever need anything else HVAC related or have any questions call us anytime.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Fernace Service

There was no heat in the house and Demetri reassured me that someone would arrive shortly. In 10 mins they were here and fixed my problem. They were calm, efficient, and professional. I will recommend them to anyone!

Was this review helpful?
Company Response

Thank you for the review.

Demitri

Ness Pure

HVAC Outsource

Zoltan T.
Zoltan T.
2 reviews Newmarket, ON
10/10

Hot Water Tank and Water Softener installation

Our water started becoming really rusty - because of our older hot water tank as we figured, so it was time to replace it. And since the water in Newmarket area is pretty hard and the previous owners took their water softener with them we decided to install that as well.

I found HVAC Outsource Ltd. here on HomeStars and reached out to see what my options are and to get a quote. Demitri was really quick to reply to my initial questions and he came to assess the space we wanted our installations to happen the same evening as we spoke. He explained what has to be done, addressed all our concerns and gave us our options for water heaters and water softeners to choose from.

The installation happened the day it was scheduled. Everything was done very professionally, the space was left just as clean as it was before. Demitri took his time to explain how to use the installed appliances, the proper maintenance, setting vacation mode etc.

Just as a side note - the water heater required a new power outlet to be installed closer to it. Demitri recommended a reasonably priced electrician for the job and arranged everything with him, so this part of the work also was taken care of by HVAC Outsource Ltd. and when they arrived the outlet was there.

That being said so far we are really happy with our new water heater and the softener, as well as the service provided by HVAC Outsorce Ltd. Would definitely recommend to anyone who's looking for competitively priced high quality work.

Was this review helpful?
Company Response

Zoltan, thank you so much for the detailed review.

The water softener and the new hot water tank is a great set up.

This will help prevent the scale build up in the tank and also maintain its high efficiency. Perfect combination when installed together.

I'm sure you and your family will enjoy the new equipment. We're glad you are happy with the work and our team at HVAC Outsource.

If you ever have any questions call is anytime!

Demitri

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hvac Outsource Ltd

Welcome to HVAC Outsource Ltd. Parent company to Ness Pure Canada. You can find our Ness Pure reviews here as well, as we have merged accounts.

We're proudly servicing the York Region, Simcoe County, Durham Region, Toronto, and Peel Region. We offer Water softener installation and sales.

Our company offers Quality, Efficiency, and Competitive Pricing and we look forward to hearing from you.

We also have the solution for your home water system: CWAQ (Canadian Water Quality Association) Dealer/Retailer, Excalibur Water Systems Authorized Dealer

Give us a call today to book your appointment.
Sales@HvacOutsource.ca
9059607873

CATEGORIES
Heating & Air Conditioning and Water Filtration & Purification
PRODUCTS
Furnace, Air Conditioner, Humidifier, HEPA Air Cleaner, Water Softener, Reverse Osmosis
SERVICES
HVAC Services, Water Softener Installation Services
BRANDS
Keeprite, Goodman, Aprilaire, Generalaire, Rheem, Giant, Excalibur Water Systems, Napoleon, Ness Pure
SPECIALITIES
Furnace, Air Conditioner, Indoor Air Quality, Water Quality
WEBSITE
https://www.hvacoutsource.ca
PAYMENT METHOD
Cash, Cheque, Credit Card
LICENSES
G1, 313D
MEMBERSHIPS
Canadian Water Quality Association Dealer and Retailer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty on parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.