I have been using the service of this lawn maintenance company for over 2 years. The customer service has been fair and acceptable. Recently I have asked their representative to come over to see what can be done more on the landscape of our litter front and back yards. On various emails and phone calls over a period of 3 months, nothing happens except a couple of email replies from the customer service desk saying that a representative will talk to us. This never happened, so far till now. Summer is over soon. I'm very disappointed with the sudden lack of service from this company. Just want to share this with anyone interested to know.