Newfore Inc.

General Contractors
21 King St W Suite 500 Hamilton ON L8P 4W7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winnerBest of 2020winner

Reviews for Newfore Inc.

Average customer rating:
9.2 10 (26 reviews)

Sort by

Adeeb in Hamilton
Adeeb in Hamilton
1 review Hamilton, ON
10/10

Basement reno

Renovated our basement with Newfore and we're thrilled with the results. We added a bathroom, a laundry room and a bedroom as well and the space is very functional now.

Was this review helpful?
Company Response

Adeeb, it was a pleasure working on this project with you. Glad to hear you're satisfied with the end result 😊

Dennis in Burlington
Dennis in Burlington
1 review Burlington, ON
10/10

Basement Reno

My wife and I called Newfore for an estimate to renovate our basement. We bought our first home which was built in the 1950s and the basement was in really bad condition. The was a damp scent and we had to get it renovated to have some more usable space in our new home. Seif came out for the initial estimate and from the start he was very professional. He listened to our design suggestions first then made suggestions of his own which we ended up using. You could tell that he was treating the space like it was his own. When we started the work, the crew were very clean and neat. They swept up at the end of each day and covered the space they were walking in on the main level. We are so happy with our new basement and thanks again for all the work.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Awesome - thanks Dennis for the review! It was a pleasure working with both you and Rose.

Jessica Watson in Burlington
Jessica Watson in Burlington
1 review Burlington, ON
10/10

Replaced carpeted stairs with new hardwood

We renovated our 15 year old home. Removed the old carpet stairs and replaced them with hardwood. The house looks so much more modern now. Thanks to everyone that worked hard on this project!

Was this review helpful?
Company Response

Thanks Jessica for the review! 😊

Ana Sofia in Hamilton
Ana Sofia in Hamilton
0 reviews Hamilton, ON
10/10

Thrilled with our new floors!!

I'm so happy we went with Newfore to install hardwood floors and tiles in our new house. I wanted to share some close up pictures of the work and you can see how they cut around the water lines in our kitchen. Its so clean even though we won't see this area after the cabinets are installed. It's so reassuring seeing this because it gives us confidence that the rest of their work is done equally well. Thanks Joe, Seif and the rest of the team!

Was this review helpful?
Company Response

We appreciate your business Ana. Thanks for your review!

Maria S.
Maria S.
0 reviews Hamilton, ON
10/10

Full house renovation

We recently purchased house that needed updating.
The estimator came in, quoted the work and the crew got right to work.
They kept us informed every step of the way and made the process as easy and stress free as possible.
Thanks everyone for the great work!

Was this review helpful?
Company Response

Thanks Maria, glad we could help and make the process easier on you!

elizabeth.628 in Niagara Falls
elizabeth.628 in Niagara Falls
3 reviews Burlington, ON
0/10

TERRIBLE OUTCOME! Do yourelf a favor and move on from Newfore Inc!

We hired Seif of Newfore Inc. to turn two bedrooms on main floor into one master bedroom and to remove a load-bearing wall between the kitchen and living room. That wall would require engineered drawings and a permit to complete the work. Step one was to pay the $2500+HST for the drawings which we did right away. Our timing with our project was to start Aug 8 and complete the work by end of Aug- in time for our move in date.

The engineer drawings took weeks to complete and, after a second visit to the house, they were finally in the process to complete. At this point, we were advised it would be one wk for the drawings to be completed and then take them to the city and it would take 2-3 wks for the drawings and permit to be approved. Doing the math, we realized that the work would NOT be completed prior to the 28th of August (our move in date). Furthermore, to our complete shock, Seif would NOT start the bedroom project first to accommodate us in completing that part of the project prior to the 28th. Seif advised that he wouldn't split up the project and that we would have to wait until the permit and approval was back from the city to do the complete project and both walls!!

Newfore did NOT deliver on the work nor timing of our request to tear down a bedroom wall and a living room wall. We had a one month gap and between homes to do the work we needed to in our new home. Here we were, 8 days before moving in and the project was at least two weeks away from starting. If Seif had had any sense of urgency to moving the project along AND completed our bedroom wall dismantle prior to the kitchen wall coming down at a later date, we would have been fine. Instead, he stuck to his very non-accomodating plan of doing all the work AFTER we move in. Funny part is he said "we will cover up all the furniture because there will ba a lot of dust". Imagine your bedroom furniture covered with demolition and sanding occuring all around it for days on end! Where do we sleep during this process?

On August 20th, Seif cancelled our contract. Our family was in awe. We were left hanging after spending extra money taking a bridge loan from the bank to have the work completed prior to moving in and to be hit with that?? The most shocking part to this is that Seif then turned to us advising that the engineer drawings were actually $4700+HST and not the originally quoted and contracted price of $2500+HST. Why? Because he said the lower price was based on Newfore doing the entire project. He's the one that pulled the contract so why would I pay more at this point? This was absolutely absurd! He was demanding the payment variance ASAP. At no time did we sign off on this added amount nor did we agree to it.

On Aug 22, Seif wrote in an email: "If we do not receive payment by EOD today, the drawings will be considered invalid tomorrow morning at 8:30AM and the city will not be processing your building permit application. The drawings will be revalidated once payment is made."
Under the advisement of our lawyer, we are taking this to the Better Business Bureau. This is a greasy move and one that is disrespectful and uncalled for. We paid for those drawings and for him to say that he has a lot of pull with the city and was going to use it to get them to NOT accept them for us to continue our project? There are no words to describe how we are feeling right now. We have a call into the city to discuss this.

We are now out of pocket for costs incurred: change of moving date fee and lawyer's fees.

As per Seif, we no longer have valid engineered drawings. We are supposed to move in next week! Our family is at a loss over what has transpired and, what should be a happy time moving into our new home, has been a very disturbing experience for us.

SAVE YOURSELF THE TIME, TROUBLE AND MONEY and find yourself a RELIABLE, TRUST-WORTHY AND PROFESSIONAL contractor.

2 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hi Elizabeth,

We are sorry to hear of your disappointment. We were originally hired to complete engineering work and construction of a load bearing wall removal. When we were awarded the work, we scheduled our engineers to visit the property and document existing conditions. During this first visit, the engineer explained the scope of work in detail and you decided to cancel the project as you were worried the project would go over-budget. The engineer was then asked to leave and did not finish collecting the necessary information. After some further assurance, you decided to resume the project. A second site visit was necessitated, which you scheduled for 3 weeks later but expected the construction dates to remain unchanged. We did not charge for the additional site visit at the time, as we made the decision to absorb that cost as part of the larger project.

With the project resuming, we would still need 2 weeks to produce engineering drawings and the city would need 3 weeks to review the drawings. Only after we explained this revised schedule, you asked us to split the project into multiple smaller projects that had not been accounted for in the original scope of work.

Further to this, you asked that the construction scope be removed from our contract while retaining only the engineering scope. However, the construction scope accounted for almost 90% of our work. We explained that the cost of the engineering drawings would change if we were descoped because we would now have to charge for the additional site visit. In addition, the unit rates we originally used for the project would no longer apply because of the revised smaller size of project. Since our expectations were not aligned, we did not move forward with the construction as you initially suggested and offered you the option of continuing only with the engineering work for a new cost.

You agreed and arranged for the drawings to be picked up and we released the drawings in good faith. Once you received the drawings you sent an email explaining you would not pay the outstanding balance. Presently, your drawings are with the city and the building permit is being processed while we remain unpaid for our service. We would like to highlight that our engineering work was delivered within our 2-week timeline from the date of our site visit.

We have attempted to contact you to offer reasonable arbitration with no response. Your account is being forwarded to a collections agency who will rightfully determine whether payment is due.

Thanks,

The Newfore team

Jeff H.
Jeff H.
0 reviews Hamilton, ON
10/10

Master Bedroom and Bathroom Renovations

We renovated our master bedroom, bathroom and walk-in closet. The results really speak for themselves. Stunning workmanship and excellent finishing recommendations. Thanks to Zak and his crew for their beautiful work.

Was this review helpful?
Company Response

Thanks for your review Jeff. Happy to see you're pleased with the end result.

Jayme B.
Jayme B.
0 reviews Toronto, ON
10/10

Bathroom Renovations

We called Newfore to renovate our bathrooms and it's safe to say they look AMAZING!!!! The pictures speak for themselves really. They suggested the floating vanities and I'm so glad we went with their recommendation. It's so easy to clean around it. My husband and I are excited beyond words. The whole team were really a pleasure to deal with. Joe, the foreman, was especially accommodating as well. Thanks again to the team!!

Was this review helpful?
Company Response

Thank you Jayme. It was awesome working with you and Kevin. The bathrooms look fantastic.

Tom W.
Tom W.
0 reviews Burlington, ON
10/10

Bathroom and Kitchen Renovations

We hired Newfore to upgrade the countertops in our bathrooms and kitchen. We went with these beautiful seamless Caesarstone tops which ended up looking great. The also rebuilt the ensuite bathroom vanity because we converted it from a single sink into a double sink. Everything looks fantastic. Thanks to the team!!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the positive review Tom!

Alex T.
Alex T.
1 review Toronto, ON
10/10

Kitchen, bedrooms and bathroom renovations

Overall I must say I'm very happy with Newfore's work on my house. Communication was great, the work was done on time and done to my exact specifications. Usually I'm very hesitant to try a construction company that hasn't been recommended by a friend, but I'm extremely happy I went with Newfore after talking with Seif who is amazing and very quick to understand my vision. The renovations made the interior of my house look amazing and the price was more than fair. An amazing company, I will definitely use Newfore in the future and recommend them to friends and family. Thank you Newfore!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the awesome review Alex!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Newfore Inc.

At Newfore, we make it our mission to deliver a product that says WOW! From floor to ceiling, our team is committed to completing your project on time - we make that our guarantee. We specialize in Home Design, Renovation Services and Property Extensions.

Contact us today to schedule your appointment. We look forward to hearing from you.

CATEGORIES
General Contractors, Basement Renovation, Bathroom Renovation, Kitchen Planning & Renovation, Design/Project Management, and Design/Build
WEBSITE
http://www.newfore.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.