clean gutters, repair 3 leaks.
I wanted gutters cleaned - small house - fix downspout that leaked, also 2 other leaks in gutters.
What I got. Gutters cleaned, downspout repaired but have to wait until rain to make sure fixed and it took one hour and $208. The other 2 leaks in gutters - can't fix today but I can come back tomorrow for $200.
I was ripped off. Will not use Mr Handyman again.
- Approximate cost of services:
- $208.00
- Company Response
Hi V.P., I am sorry you were not pleased with our services. As you note our Service Tech cleaned the gutters and repaired the downspout in about an hour. The charge was based on our hourly rate of $108 and the one time $77 service charge (plus materials and GST). He also explained that he could not repair the other 2 locations as they had water in them which needed to dry out so he could remove the old sealant and apply new to a clean dry surface. The expected 2 hours for these repairs was in line with our Customer Service Reps original estimate to you of 2-3 hours for the total job.
We would still be happy to complete this work for you.