The Cleaning Lady

House & Apartment Cleaning
Toronto ON M6S 3S7
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Reviews for The Cleaning Lady

Average customer rating:
9.5 10 (19 reviews)

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Stacy & Matthew  in York
Stacy & Matthew in York
1 review Toronto, ON
10/10

Amazing work!!!

Just had our first clean today and we will be continuing with a maintenance clean every two weeks because the work impressed us so much! Not a corner was missed! The work is amazing! The price is affordable and she was extremely personable! So impressed! Lucky we got her!!! We have a decent size home so the price was perfect! Definitely worth it!!!

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Company Response

I'm So pleased to hear that Ahlana added her special brand of sparkle to your home. I think she's wonderful too and I'm sure she'll be tickled to read your review of her work. Thank-you for choosing The Cleaning Lady. See you soon!

Super Job in York
Super Job in York
1 review Toronto, ON
10/10

service

I spent the winter dealing with health problems and my home was in need of major cleaning and tidying. When I saw her brochure, I called Jasmine. Her businesslike attitude impressed me. She came to my place, made an assessment, and set up an appointment. On the day, she arrived with Maria and and all their equipment and set to work immediately. Four hours later my place was spotless and everything was in its place. Best of all, while the place smelled clean, there was no air freshener odour. Jasmine promised all natural products and certainly followed through. I set up an appointment immediately for follow-up. I couldn't be more satisfied; the work is great and the price fair.

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Company Response

Adding Sparkle to your welcoming home was a joy! Thank you for your kind hearted review. We are looking forward to seeing you soon!
Warm hugs.

kevin in Toronto
kevin in Toronto
2 reviews Toronto, ON
10/10

Deep Cleaning - vacant apartment

The Cleaning Lady was called in to do a rush job for me. With 3 days notice, they were able to assemble a team to do a deep clean of 6-month vacant apartment. The power had been off before the cleaning, so you can imagine the shape the refridgerator was in! Exposed ducts were cleaned (11 ft high), floors now shine, kitchen sparkles and two washrooms are now very inviting.
Thanks Jasmine, Maria and the Cleaning Lady crew!

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Company Response

Yayyy! Thanks Kevin.
I'm so glad your pleased with our work and wish you a smooth and easy re-rental to super sparkling new tenants!
We're here for you whenever you need us.
Best wishes,
Jasmine & Maria & The Cleaning Lady team!

Nellie in York
Nellie in York
1 review Toronto, ON
10/10

Total house deep cleanJasmone did a

Jasmine delivered on ALL her promises! She did exactly what she said she would do, and then some! We won the cleaning lady lottery with her. We'd highly recommend her and her crew. You will not be disappointed with her excellent service!

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Company Response

"We won the cleaning lady lottery..." I LOVE it! Thank-you so much, Nellie. It was an honour adding Sparkle to that beautiful home. Call us anytime and we'll do all that we can to help. Warm hugs

d.arnott in Toronto
d.arnott in Toronto
1 review Toronto, ON
10/10

deep cleaning + biweekly in the future

During my own major illness, my husband injured his shoulder - Dr.'s orders to get in someone to clean the house for us. After close to 100 unsatisfactory calls, we got a return call from Jasmine who agreed to come look the house over and give us an estimate. In the end we agreed on a deep cleaning (which the house had been needing for some time) and bi-weekly cleanings after that, at a cost that compared well with anyone else we had spoken to. I was in the basement most of the day doing laundry and was most impressed by the sound of activity going on over my head for the next 4-5 hours as Jasmine and Maria worked their magic, and was not disappointed when I came upstairs -- the whole house seemed to breathe easier.

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Company Response

Thank you so much for your kind words. It was deeply satisfying for both Maria and myself working with your house and you! We look forward to seeing you soon!

Nancy from TORONTO
Nancy from TORONTO
1 review Toronto, ON
1/10

Pre Christmas cleaning disaster

I hired Jasmine ( The cleaning Lady) from an ad on Kijiji. She squeezed us in at the end of the day on Dec 22nd. Then did a mediocre job. She did the cleaning and her assistant did some vacuuming and dusting. Kept trying to up charge for a deep clean (which she quoted at $800!) When all i wanted was a basic clean. In my kitchen she complained that there was a camera after stating to her assistant that she was going to have to wash the floor now as there was a some dried on dirt on the floor. Don't know what all the talk about leaving my home sparkling was about if she hadn't planned to do a basic cleaning function such as mop the floor in my kitchen.

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Company Response

I'm so sorry your experience was lacking such a profound way, Nancy. Given that you offered us a $50.00 tip each at the end of our cleaning job with hugs and words of appreciation I was under the impression that you were VERY PLEASED. I hope that my phone call of apology today, so many months after the job, helped to salve the bad taste that was left in your mouth. Best wishes to you and yours and I hope that the construction in your home is coming along well and that life treats you with kindness and ease. Jasmine

Patio
Patio
2 reviews Etobicoke, ON
10/10

Deep housecleaning

On the phone Jasmine said the deep-clean service involves "touching everything" and she did not lie. Every surface--floors, shelves, walls, baseboards--was cleaned and tidied. We came home to a lovely, fresh, clean scent, nothing overpowering. All of my interactions with Jasmine have been pleasant. I would highly recommend The Cleaning Lady.

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Company Response

Thank you Patricia! Your wonderful review has us smiling from ear to ear! Best wishes for a sparkling day and we look forward to seeing you and your lovely home again soon.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazingly clean house

Jasmine and her crew came to do a deep clean of my house today and I was blown away by their service.

Jasmine had made a quick trip early on to assess our cleaning needs so there were no surprises.

They were right on time and took care of everything, top to bottom. They were professional, enthusiastic, and extremely thorough. I am so glad to have found this company and will definitely have them back.

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Company Response

Thank you, thank you, thank you. It was a pleasure sparkling up your beautiful home while inspector Sherlock kept a close cat eye on our progress.
We look forward to seeing you again soon!

storonto
storonto
1 review Toronto, ON
10/10

Cleaning

My experience with the cleaning lady was fabulous .
They came on time very eager to provided there services.
Very friendly staff and i loved that the products were Eco friendly. i strongly recommend there cleaning services to anyone in the need of a good hard working friendly and professional cleaning company.

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Company Response

Thank you for your wonderful review.
It was a pleasure adding Sparkle to your home. We look forward to seeing you again soon!

Marian
Marian
1 review Toronto, ON
10/10

House cleaning

Very enthusiastic and thorough workers. We needed a restart and scheduled a deep clean. They did a great job.

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Company Response

Thank-you for your kind review, Marian. Its as a pleasure supporting your re-start and sparkling things up!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Cleaning Lady

We know your life is busy and there is not enough time to tackle the deep cleaning like you want to. The Cleaning Lady is here to help.
Getting your home deep-down clean and ready for your personal enjoyment, guests, a party, or ready to sell, is hard work!
The Cleaning Lady provides professional and affordable services to clients in the West Toronto and Etobicoke areas.
Leave the worry out of the equation by taking advantage of our House Cleaning Service, and letting the experts handle it.
We’d love the opportunity to work with you and show why our exceptional service sets us apart from the rest of the field.
WE USE FRAGRANCE FREE AND ECO-FRIENDLY PRODUCTS IN COMBINATION WITH A STEAM MOP FOR A SAFE AND SPARKLING CLEAN!

******

Our rate is the same for every job - $30 per Cleaning Lady Hour.
We supply it all and do it all: Top to Bottom!
- Eco Friendly Cleaning Products & Tools
- Elbow grease
- Experience
- Love

*******

BATHROOM SPARKLE(S):

Clean Sink, Vanity & Mirrors
Clean Toilet
Clean Bathtub & Tiles
Clean Shower Stall & Shower Doors
Remove Spots off Walls
Wash Window Sills
Wash Baseboards
Steam & Sanitize Floor
Empty Garbage
Clean Light Switch Covers & Walls

*******
​​
KITCHEN SPARKLE:

Wash & Put Away Dishes
Clean & Polish Outside Stove, Fridge & Dishwasher
Clean Inside/Outside Microwave Oven
Clean Counter Tops & Small Appliances
Clean Outside Cupboard Doors
Remove Spots off Walls
Wash Window Sills
Wash Baseboards
Wash Floor
Empty Garbage

******
​​
LIVING AREAS & BEDROOMS SPARKLE:

Tidy Up
Make or Change Beds
Clean Pictures and Mirrors on Walls
Dust /Polish Furniture
Vacuum Upholstered Furniture
Vacuum Carpets and Floors
Steam Mop Hardwood Floors
Remove Spots off Walls
Wash Baseboards, Window Sills & Light Switch Covers
Remove all Garbage
Unmade beds will be made up.
If you would like any of the beds changed,
simply set out folded sheets
(on the beds needing changing).

Call us today for an appointment.

*******

SPARKLE NOTE -
We always do the windows/sliding doors too!
If you'd like us to clean your oven and interior fridge just ask and we'll schedule the time for that too.

Our mission is to support YOU by adding sparkle to your life!

Call us today for an appointment and a sparkling conversation.

CATEGORIES
House & Apartment Cleaning and Green Products & Services
BRANDS
WE USE FRAGRANCE FREE AND ECO-FRIENDLY PRODUCTS IN COMBINATION WITH A STEAM MOP FOR A SAFE AND SPARKLING CLEAN!
WEBSITE
https://www.thecleaninglady.services/
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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