This review is for the custom design, fabrication, and installation of a Siena 260 stair lift system in January 2022 by Stannah Canada Inc., 25 Valleywood Dr., Markham, Ontario.
I initially spoke with Christy, Senior Advisor at Stannah who explained the models and options available, pricing, steps & times from order placement to installation in addition to identifying the March of Dimes program to financially assist qualified individuals with such devices. Her support continued during a stair lift “test drive”, through the stair measurement step, and in dealing with the March of Dimes until complete. Without a doubt, she has been one of the best company contacts I’ve had the pleasure of dealing with. If in need of a stair lift system, I would strongly recommend contacting Christy first.
Installation was completed by Craig and Dan both of whom were both;
• Vaccinated against Covid, masked, and properly kept their distance
• Very personable and a pleasure to deal with
• Knowledgeable of their product; installation quality was very high and all questions were adequately answered
• Prompt in their arrival and installation efforts which took less time than anticipated
• Tidy during their retrieval of parts & tools and during the installation & cleanup
• Thoughtful in their demonstrations and explanations of how to use the system
Although the stair lift has been in use for less than 1 week, it is obviously very sturdy in its installation & construction (tested by 2 heavy individuals) and very easy to use. Stannah products and service have my vote.
Note – I have no connection with Stannah (other than being a satisfied customer)