The Reno Twins

Where to start , we’ll framing was done without sufficient nails, sometime places only had one toe nail and drywall was being installed the next day had to call him or else the walls would of been covered up and no one would know. Thad framed a wall in-between a ceiling joist and did not block the wall, when insisted it be blocked cause that’s how it should be done I was told the drywall would hold it together. Once drywall was installed I had to call him out on drywall building code cause there were places with 20-30 inch spacing between screws. Was charged 12000 dollars for 1400 sq ft of drywall to be installed, when asked about the quote because it said 3500 x3.50$, claimed the 3500 is just a number in his algorithm and couldn’t explain what it meant, the tapers wanted the walls primed and they would come back and do the touch ups, they were brought back 4 times and did maybe half the touch ups and I was told I would have to finish there work for them, i refused for the money I was being charged and Thad came and tried to repair the drywall and was like watching a child finger paint, in the end I had to hire another company to fix the work. Onto the tile shower, he used an acrylic base and once he was almost done I stood in the shower and it would creek and could hear the fibreglass base cracking, was told the plumber had installed with mortar as per the instructions called for, I brought home a scope camera and drilled a hole in the floor underneath to find out he was being dishonest and was installed with spray foam. They tried multiple times to correct it with more spray foam, and I called manufacture and they said warranty is void. The tile work was so horrendous with the lippage and mortar inconsistency so he had to repair half of a wall, I came home from work and tiles were able to pull off the wall , like 25% mortar contact, also destroyed the concrete board behind the tile and just tiled right back over it. Needless to say the whole shower had to be gutted, the new contractor had to reframe the walls cause they were not square, and self level the floor that was high in the Center by 3/8, and Thad had already charged me the “square the shower” and the plumber had corrected the floor. His plumber roughed in the shower and left a transfer valve for the shower loose and started leaking water one night around midnight into my basement luckily I caught it before it cause damage, claimed well that’s how it comes, but I know they should be removed to be soldered and if not the professional installing should of checked it. plumber also installed drains and never filled traps with water so my house smelt like sewage, when I filled the traps one was leaking, plumber never checked his work. Plumber also dented my dishwasher and claimed it was there, also installed the dishwasher crooked. Thad installed shelves not level and said well that’s the best we could do. Also installed a kitchen pantry not level, from floor to ceiling it’s out 3/8, and asked me if I checked if the shelves inside are level. Siliconed over silicone so peeled right off. Our kitchen island is so close the the other counter the fridge and stove are 28 inches apart , so you can’t even move if the fridge is open. After firing him he jacked the electrical bill up 3000 and the plumbing bill up 3000. When asked to provide a detailed quote in where the extra charges came from he couldn’t produce it. I spent 8 hours cleaning up after the tapers and his response was the painters usually do that, so if I wasn’t doing the painting I would be paying a painter to clean up someone else’s mess. In the end I lost thousands of dollars just to get him out of my life so I didn’t have to waste more time going to court. He told me 90 percent of people don’t see what you see, so I would assume he takes advantage of 90 percent of his customers.

Nice guys however they did a horrible job, I have had to replace the floor they did in my kitchen as all the tiles cracked and popped because the tiler did such a bad job. The potlights that were put in were put in the wrong location. Overpaid for the counter which wasn’t sealed properly so full of cracks. Cabinets have since all peeled and cracked, aren’t lined up properly and paint has come off so now have to replace those as well. Very disappointing.

From inception to completion – overall great customer service
- Attention to detail
- Walks through all the steps of the process
- Manages all the contractors
- Has all contractors who respect your home
- Available at any time to answer questions
- Adds little additional detailed work which is noticed and appreciated
- Advises you what time you can expect them on your property
- All contractors work until their job is done for the day
- All contractors clean up at the end of the day
- Will attend to any design needs that you have
- Have great suggestions for the project
- Works with you and your budget and helps you stay on track
A pleasure to work with Thad, Jeremiah and the whole team~

The Reno Twins worked with our vision and budget and suggested changes or adaptations to maximize the efficiency and functionality of the spaces. Always willing to walk us through the reasons for or against a decision or product and their knowledge of trends and budget factors helped this renovation fulfill our expectations. We would recommend their service and work to anyone.

We contracted The Reno Twins for a basement reno. We needed to add an additional bedroom and improve the lighting on our lower level. The work was completed on budget and ahead of schedule! These guys were really easy to deal with and were always available when I called. I wouldn't hesitate to recommend them.

TM3 performed a very challenging basement reno for us this year including replacing a load bearing wall with a steel beam. They were very good at ensuring a qualified engineer created the required drawings and consistently found ways to bring things back in to budget. They had great idea's of how we could add and subtract things to our plan to make it look good by spending our budget wisely. I highly recommend this team and would certainly use them again ourselves.

We had TM3 contracting do extensive electrical work to the house as well as renovating the basement of the home into a legal basement apartment. Through all steps they were professional and helpful. They helped shape a realistic budget and as issues arose from demolition and bad workmanship in the past they helped to keep the budget intact while still finishing the project.Thad and Miah are polite and courteous, they truly took our needs to heart. They were available to talk through issues whenever we needed them, even issues that were unrelated to the renovations they were doing.Their workmanship was excellent!!