KC Duct Services Inc

Duct Cleaning
Oshawa ON L1K 0B4
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HomeStars  >  Duct Cleaning in Oshawa  >  KC Duct Services Inc
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52%

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Reviews by rating (past 12 months)

Reviews for KC Duct Services Inc

Average customer rating:
5.6 10 (7 reviews)

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AJ in Oshawa
AJ in Oshawa
1 review Oshawa, ON
10/10

Very Professional, very detailed duct cleaning and AC cleaning

We had our ducts,furnace and AC cleaned this week. Ali did a great job, he was prompt, professional and very personable. I know our ducts were a brutal mess, we had recently finished renovations.. Ali made our ducts and furnace shine. We will definitely be using his services again and highly recommend him. He was very transparent and detailed. He explained the entire process and cleaned all the dust. Good job!!!! Highly recommended . He cleaned the AC and also sanitized the furnace which was a very new process for me.

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Evan in Toronto
Evan in Toronto
2 reviews Toronto, ON
0/10

worst service ever

0 stars for a reason. They left without showing me the after pictures. After contacting them many of times they don't want provide the agreed service to me that I have paid for. They don't want to do a second cleaning because the first one wasn't good enough. They don't want to answer or return calls now. I'm filing complaint with the BBB and if noting comes of it I'll be taking them to court. I want a refund

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Lori in Toronto
Lori in Toronto
1 review Milton, ON
8/10

Excellent Work!

I purchased a $49 voucher through WagJag. The two technicians showed up within the service window I was provided. They were both very clean, and explained their services to me. They took pictures of the insides of the ductwork and showed them to me. As I have had renovations done this year, the ducts were full of drywall dust and dirt. In addition I have a large shedding dog! While they were there I had them clean my furnace and coil to complete the job. They were exceptionally clean, polite, efficient and thorough in doing their work, sanitizing and deodorizing as well. I am very pleased with their work and would recommend their services.

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Company Response

Thank you for taking the time out to leave us a review. We also would like to thank you for choosing KC Duct Services Inc. for your Duct Cleaning Service. We really appreciated your business. All the best, KC Duct Services Inc.

Private User
Private User
1 review Whitby, ON
10/10

Duct cleaning

KC Duct Services Inc
2898932435
Oshawa
ON
L1K 0B4
CANADA

Completely satisfied with the service , the way technician explained the process it was amazing. I will definitely recommend them.
They did the service very well reached on time and very friendly.

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Dolores in Toronto
Dolores in Toronto
1 review Toronto, ON
0/10

Duct cleaning

After purchasing a wagjag voucher, I booked an appointment and no one showed up or called. After leaving three phone messages with them, they finally got back to me. We rescheduled another appointment and AGAIN they failed to show up and did not have the common descendants to call me to explain why they did not show up. After speaking to a company representative again I was given a poor excuse and the run around. I no longer want to deal with this company and would not recommend their poor service to anyone!! Be warned! Very bad customer service!!

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Angel Mary in Oshawa
Angel Mary in Oshawa
1 review Oshawa, ON
10/10

Excellent service

I am really happy with the service they did at my place , techinician explained in detail about the process. I highly recommed them and will use them again. Good job

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pinsharp
pinsharp
2 reviews Mississauga, ON

First Review

1/10

Another cowboy company!

I bought a $54 Wag Jag coupon for KC Duct Services & read the fine print before hand. NO WHERE does it state that cold air return vents are considered extra vents. The company offers up to 13 vents for cleaning & we only have 10 which include 2 cold air vents. We were charged for 3 extra vents as they said one cold vent counted as 2! We were also charged $30 extra for supposedly have extra vents. They also did not check the AC coil nor use any deodorizing spray in the vents yet these items are outlined in services provided. My wife said all they were interested in was attempting to up sell. Why would we pay more when we didn't even receive the service we initially paid for?!

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Company Response

Response on the complain above.
: We do not have any deal in Wagjag for $54, there is only one deal for $49.
: $54 deal is on Buytopia website for 15 heating vents and intake is additional $10 each.
: When customer called to book an appointment it was mentioned that he paid $54 which was understood by booking agent that's it a Buytopia deal not a Wagjag for $49 and was explained clearly about the deal.
: Voucher purchased by customer was not presented to our Tecnicians during the service. Which was considered as Buytopia deal.
: We denies that our technician was interested to up sell which is against our company policy, They inspected the system and showed the pictures in which system was full of dust and techician explained the consiquences of dusty system and decision is always on customers will.
: Customer lines were sanitized with the fogger machine in J channel which goes to each vent when the system runs.

Customer called before leaving this review and was decided that due to deal misunderstanding the difference amount will be refunded as e transfer.
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